CUSTOMER SERVICE REPRESENTATIVE Family Dollar Pawtucket

Title Customer Service Representative
Date 15 January 2021
Company Family Dollar
City Pawtucket

Short Description :

Selection of merchandise, completing transactions, and answering questions regarding the store and merchandise Social Distancing by maintaining at least six feet between yourself and shoppers Plexiglass guards at cash registers Accurately handles customer funds ,…

Full Description :

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
General Summary
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Principle Duties and Responsibilities:
  • Provides customer engagement in positive and approachable manner.
  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
  • Independently stocks shelves and recovers merchandise in the store.
  • Accurately handles customer funds and processes transactions using the POS system.
  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes:
  • Plexiglass guards at cash registers.
  • Associates conduct home health screenings two hours prior to their shift.
  • Managers conduct in-store health screenings of each associate prior to shift.
  • Cleaning protocols that include hand sanitizer and supplies to clean throughout the day.
  • Social Distancing by maintaining at least six feet between yourself and shoppers.
  • Face masks and gloves for Associates to wear during their shifts.

Recomended Jobs

  Part Time Day Cashier. N. Attleboro, Mass

Date : 18 January 2021 | Company : Michaels | Location : North Attleboro

Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget. Execute cash handling to standards.


  Housekeeping - House Cleaner - Customer Service

Date : 18 January 2021 | Company : Service Industry, RI | Location : Providence

\*Valid driver's license and vehicle with insurance for shared driving required. We also use cleaning products that are certified to kill the Covid-19 virus.


  Housekeeping - House Cleaner - Customer Service

Date : 18 January 2021 | Company : Service Industry, RI | Location : Johnston

\*Valid driver's license and vehicle with insurance for shared driving required. We also use cleaning products that are certified to kill the Covid-19 virus.


  Housekeeping - House Cleaner - Customer Service

Date : 18 January 2021 | Company : Service Industry, RI | Location : Central Falls

\*Valid driver's license and vehicle with insurance for shared driving required. We also use cleaning products that are certified to kill the Covid-19 virus.


  Housekeeping - House Cleaner - Customer Service

Date : 18 January 2021 | Company : Service Industry, RI | Location : Cranston

\*Valid driver's license and vehicle with insurance for shared driving required. We also use cleaning products that are certified to kill the Covid-19 virus.