Medical Receptionist Pediatric Healthcare of Long Island Bellmore

Title Medical Receptionist
Date 23 November 2020
Company Pediatric Healthcare of Long Island
City Bellmore

Short Description :

To the appropriate party or take messages Answering telephone, making appointments, and greeting patients Other clerical duties requested by supervisors or physicians Greet ,…

Full Description :

JOB SUMMARY: Responsible for general office duties such as but not limited to: answering telephone, making appointments, and greeting patients.

DUTIES AND RESPONSIBILITIES:

  • Answer telephone calls (direct calls to the appropriate party or take messages)
  • Schedule appointments, complying with schedule template
  • Speak to supervisor when appointment issues need handling
  • Following up and rescheduling no-show appointments
  • Call people in advance for upcoming Routine Visits
  • Scan documents to the appropriate patient chart and route to the appropriate physician
  • Retrieve and process requests for referrals, prescriptions, prior authorizations, and appointments
  • Maintain a neat and orderly work station
  • Activate phone system day and night modes and ensure that doors are unlocked and locked at the appropriate times
  • Participate in staff meetings
  • Greet patients warmly and professionally
  • Check patients in when they arrive
  • Verify and update insurance information
  • Check patients out at the conclusion of the visit
  • Collect and post all payments (copays, coinsurance, balances)
  • Schedule all necessary follow up appointments with the appropriate physician
  • Arrange urgent appointments, as directed by physician
  • Intake and processing of Camp/School forms
  • Maintain strict confidentiality and adhere to all HIPAA guidelines and regulations
  • Other clerical duties requested by supervisor(s) or physicians

Schedule Available:

Week 1:

Mon: 8 AM – 2 PM (Bellmore) = 6 Hours

Tue: 2 PM - C (Woodmere) = 6 Hours

Wed: 8 AM - C (Woodmere) = 12 Hours

Thurs: 8 AM - C (Woodmere) = 12 Hours

Fri: OFF

Sat: OFF

Sun: OFF

Week 2:

Mon: 8 AM – 2 PM (Bellmore) = 6 Hours

Tue: 2 PM - C (Woodmere) = 6 Hours

Wed: 8 AM - C (Woodmere) = 12 Hours

Thurs: 8 AM - C (Woodmere) = 12 Hours

Fri: OFF

Sat: OFF

Sun: 9 AM - 12 PM (Woodmere) = 3 Hours

*Week 1 and Week 2 alternate on a weekly basis. For example, according to the above schedule, you’d work Monday, Tuesday, Wednesday, and Thursday for a total of 36 hours . The next week would be Monday, Tuesday, Wednesday, Thursday, and Sunday for a total of 39 hours. The following week you’d go back to the 36 hrs, then 39 hrs –so on and so forth.

Monday-Thursday the office closes at 8 PM during regular business hours unless there’s a holiday or special occasion. Fridays the office closes between 5-6 PM depending on the location unless there’s a holiday or special occasion. On weekends, the office closes at 2 PM. Please be aware that staff scheduled to close stay in the office until the last patient leaves. Therefore, you may work a little past closing hours.

SCHEDULE REQUIRES WEEKDAY AND EVERY OTHER WEEKEND AVAILABILITY.

Job Type: Full-time

Pay: $0.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off

Experience:

  • Medical Terminology: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Work Location:

  • Multiple locations

EMR Used:

  • Not listed / Other

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No

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