Administrative Specialist I State of North Carolina Wake County, NC

Title Administrative Specialist I
Date 2020
Company State of North Carolina
City Wake County, NC

Short Description :

And responding to refund request, cancellation of title records, address changes, requests for certified records, real estate/mobile home cancellations and various general inquiries and correspondence This position requires technical skills in order to process requests ,…

Full Description :

Salary Range: $31,200.00-$48,058.00
Positions 60029868 and 60031289 will be filled from this posting.
"The North Carolina Division of Motor Vehicles is looking for motivated and energetic people to join our team. Start an exciting new career with an organization that is on the move! This position is currently located at NCDMV headquarters and we anticipate it moving to Rocky Mount in mid-2020."
This position is located in the Renewal, Titles and Plate Unit of Vehicle Services Section. This position is responsible for providing customer service to the general public in all areas of vehicle registration. This position requires technical skills in order to process requests from customers using the STARS program. This position is proficient in examining title, registration, and identification documents to detect fraudulent, altered or suspicious items. This position is also responsible for examining currency to ensure its authenticity. This position accepts payments for services rendered and observes all proper money handling procedures. This position inspects title and registration documents to ensure they are executed in the manner stated in the General Statutes and fees are collected or adjusted according to the same statutes. The other duties of this position include researching and responding to refund request, cancellation of title records, address changes, requests for certified records, real estate/mobile home cancellations and various general inquiries and correspondence.

Knowledge, Skills and Abilities / Competencies

Qualified applicants must submit an application that clearly reflects work experience that demonstrates the following:

  • Demonstrated abilities to proficiently use correct grammar, spelling, and vocabulary to compose/proofread correspondences
  • Demonstrated ability to interpret and explain policies, procedures, and laws
  • Experience with a personal computer and mainframe databases
  • Experience reviewing detailed documents and records for accuracy and authenticity
  • Experience with recording, compiling, summarizing, analyzing data and balancing a cash drawer
Minimum Education and Experience Requirements

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

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