IT Support Specialist Contractor Vartek Services, Inc. Texarkana

Title It Support Specialist Contractor
Date 06 January 2021
Company Vartek Services, Inc.
City Texarkana

Short Description :

Drivers License Required A+ certification preferred Must adhere to company ,…

Full Description :

Description

Position Summary

To contribute to client retention by ensuring clients receive timely, professional technical support to teachers, staff, and students.

Essential Functions

  • Provide on-site desktop support to teachers, administrators and students—including assistance with the use of hardware, software, and cloud-based applications.
  • Support, monitor, test, and troubleshoot network problems.
  • Assist with setup, configuration, and installation of devices, equipment, software, printers and other peripherals.
  • Provide backup support for workstation analysis, network administration and network security.
  • Assist in defining network and desktop environment policies, procedures and standards.
  • Document break/fix activities in online ticketing system.
  • Provide excellent customer service.
  • Attend school board meetings, as required.
  • Perform other duties as assigned.

Travel

N/A

Work Schedule

Monday-Friday

Varies with client hours; normally one hour prior to start of school day until one hour after end of school day

Supervisory Responsibilities

N/A

Requirements

Education/Experience

Associate’s degree preferred

Certifications

A+ certification preferred

Valid driver’s license; must adhere to company driving policy

Physical Requirements

Ability to stoop, kneel, crouch, or crawl; ability to lift at least 25 pounds

Job Types: Full-time, Contract, Temporary

Pay: $0.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Troubleshooting: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)

Contract Length:

  • 2 months or less

Full Time Opportunity:

  • No

Employment Length:

  • 2 - 4 weeks

Company's website:

  • www.vartek.com

Work Remotely:

  • No

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