Housekeeping Supervisor Residence Inn Fort Wayne Southwest Fort Wayne

Title Housekeeping Supervisor
Date 22 February 2021
Company Residence Inn Fort Wayne Southwest
City Fort Wayne

Short Description :

Designated guest room keys and beepers to assigned staff Check Room Attendants carts for proper supplies, neatness, cleanliness and mechanical problems Check vacant rooms, verify status and update status ,…

Full Description :

Overview: The Residence Inn by Marriott Fort Wayne Southwest is looking for an experienced and detail oriented individual to lead their housekeeping efforts as the Housekeeping Supervisor.
The Housekeeping Supervisor directly supervises and coordinates work activities of the Housekeeping staff in hotel.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Responsibilities:
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Maintain complete knowledge at all times of: Verify room status on A.M. report; report discrepant rooms; prioritize and update status of check-out rooms.
  • Ensure that assigned staff have reported to work; document any late or absent employees.
  • Coordinate breaks for assigned staff. Prepare and distribute assignment sheets to assigned staff and review priorities.
  • Assign designated guest room keys and beepers to assigned staff.
  • Maintain accurate record of such and ensure security of keys.
  • Communicate additions or changes to the assignment sheets as they arise throughout the shift.
  • Inspect supply levels of floor closets.
  • Assign designated personnel to rectify any deficiencies.
  • Check Room Attendant's carts for proper supplies, neatness, cleanliness and mechanical problems.
  • Inspect rooms cleaned by assigned Room Attendants, using designated checklist.
  • Directly contact Room Attendant and relay any deficiencies to be corrected.
  • Update room status after approving cleanliness and condition in accordance with departmental standards.
  • Check vacant rooms, verify status and update status of discrepant rooms throughout the shift.
  • Check DND rooms and verify status.
  • Mark dirty sheets of randomly selected assigned rooms and follow up to ensure
  • Room Attendant's have changed bed sheets.
  • Counsel Room Attendants on any discrepancies.
  • Inspect public areas/bathrooms, fitness center, pool area, offices and service areas after being cleaned by Floor/Lobby Attendants, using designated checklists.
  • Directly contact respective personnel and relay any deficiencies to be corrected.
  • Complete work orders for maintenance repairs and submit to Housekeeping Clerk.
  • Contact Engineering directly for urgent repairs.
  • Conduct training of staff as assigned.
  • Provide feedback on staff performance to manager.
  • Report disciplinary problems to manager and participate in the counseling of employees.
  • Document pertinent information in department log book.
  • Complete all paperwork and closing duties before leaving.
  • Review status of assignments and any follow-up action with manager and/or on-coming supervisor.
  • Check P.M. reports for accuracy and completeness.
  • Complete night counts in accordance with departmental standards.
Qualifications: Education & Experience:
High School Graduate or General Education Degree (GED). One year previous hotel housekeeping experience required. Previous lead / supervisory experienced preferred. Must be able to work weekends. EEO/AA Employer Disclosure: Crestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.

As one of the leading companies in United States, Residence Inn Fort Wayne Southwest offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Residence Inn Fort Wayne Southwest also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to upgrade new experience and erudition through the company programs.

If You are interested to send an application for Housekeeping Supervisor Job Openings Fort Wayne Februari 2021 by Residence Inn Fort Wayne Southwest, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Fort Wayne region from another company below.

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