Employment Specialist I- Chipley/Marianna Florida Goodwill Industries Big Bend, Inc. Marianna

Title Employment Specialist I- Chipley/marianna Florida
Date 13 November 2020
Company Goodwill Industries Big Bend, Inc.
City Marianna

Short Description :

University with major course work in Psychology, Social Work, Sociology, Rehabilitation or closely related human service field Maintains contact through telephone calls/ and/or office visits at least biweekly while job searching A graduate degree in a human services related field ,…

Full Description :

Primary Function: Under the direct supervision of the Director of Placement Services. The Employment Specialist I is responsible for placing and retaining individuals into self-sufficient jobs.

Core Competencies:

Disability Awareness

Computer Literacy – (Microsoft Office)

Ability to Supervise, Motivate, and Lead a team

Strong Communication Skills

(Verbal and Written)

Ability to Multitask and Problem solve

Demonstrate Great Judgment

Essential Functions:

  • Actively works to ensure full case loads including developing and maintaining relationships with referring personnel and seeking new ways to get new clients.
  • Establishes contact with applicant/customer through walk-ins and referrals.
  • Assesses the general capabilities and service needs of the applicant/customer by conducting an intake interview as well as by securing and reviewing appropriate referral documentation including but not limited to diagnostic reports medical documentation, and/or formal assessment data.
  • Initiates case file on applicant/customer (both electronic and paper files).
  • Maintains contact through telephone calls/ and/or office visits (at least bi-weekly while job searching)
  • Refers applicants for delivery of services from outside agencies needed.
  • Reviews and/or modifies plans as appropriate, at least on a monthly basis, until case closure.
  • Provides on-going supportive services that may include group counseling, services follow-up
  • Confers with other professionals involved in service delivery when appropriate.
  • Maintains various records and prepares reports including but not limited to case notes, progress reports, on each customer, as well as the file closure summary.
  • Be fully prepared for weekly meetings where client and Job information will be shared.
  • Maintain confidentiality at all times.
  • Provides job-seeking skills training to participants.
  • Follows-up on each placed participant for at least 6 months and intervene as necessary. Follows up at least at the following intervals: 1st day, 2 weeks, 30 days, 60 days, 90 days, 120 days, 150 days, 180 days.
  • Reviews any case open for more than 3 months that has not been placed to assure proper treatment planning and intervention.
  • Utilizes appropriate judgment in the determination of those referred to Transitional Work Experience
  • Performs written assessments, including VDARE, as needed.
  • Documents all client contact.
  • Knows the terms of any funding related to the Career Training Department and follow the methods described to achieve these terms.
  • Maintains communication and demonstrates the ability to cooperate with coworkers and supervisors.
  • Shows initiative in gaining new skills and improving weak areas.
  • Demonstrates creativity finding new and better ways of doing things and proposes ideas.
  • Provides feedback as requested on processes and programs.
  • Consistently meets deadlines.
  • Assures that corrective action is taken on all reviewed cases.
  • Interacts and coordinates with representatives of external agencies and organizations on behalf of the person served and to maximize level and timeliness of appropriate referrals, supports, customer service and reporting.
  • In partnership with the person served, develops Individual Plans and service provision, on-going assessment, and continuous plan refinement.
  • Promotes participation of the person served in all aspects of the service design and delivery by utilizing customer satisfaction data and continuous plan refinement.
  • Actively works to ensure full case loads including developing and maintaining relationships with referring personnel and seeking new ways to get new clients.
  • Establishes contact with applicant/customer through walk-ins and referrals.
  • Assesses the general capabilities and service needs of the applicant/customer by conducting an intake interview as well as by securing and reviewing appropriate referral documentation including but not limited to diagnostic reports medical documentation, and/or formal assessment data.
  • Initiates case file on applicant/customer (both electronic and paper files).
  • Maintains contact through telephone calls/ and/or office visits (at least bi-weekly while job searching)
  • Refers applicants for delivery of services from outside agencies needed.
  • Reviews and/or modifies plans as appropriate, at least on a monthly basis, until case closure.
  • Provides on-going supportive services that may include group counseling, services follow-up
  • Confers with other professionals involved in service delivery when appropriate.
  • Maintains various records and prepares reports including but not limited to case notes, progress reports, on each customer, as well as the file closure summary.
  • Be fully prepared for weekly meetings where client and Job information will be shared.
  • Maintain confidentiality at all times.
  • Provides job-seeking skills training to participants.
  • Follows-up on each placed participant for at least 6 months and intervene as necessary. Follows up at least at the following intervals: 1st day, 2 weeks, 30 days, 60 days, 90 days, 120 days, 150 days, 180 days.
  • Reviews any case open for more than 3 months that has not been placed to assure proper treatment planning and intervention.
  • Utilizes appropriate judgment in the determination of those referred to Transitional Work Experience
  • Performs written assessments, including VDARE, as needed.
  • Documents all client contact.
  • Knows the terms of any funding related to the Career Training Department and follow the methods described to achieve these terms.
  • Maintains communication and demonstrates the ability to cooperate with coworkers and supervisors.
  • Shows initiative in gaining new skills and improving weak areas.
  • Demonstrates creativity finding new and better ways of doing things and proposes ideas.
  • Provides feedback as requested on processes and programs.
  • Consistently meets deadlines.
  • Assures that corrective action is taken on all reviewed cases.
  • Interacts and coordinates with representatives of external agencies and organizations on behalf of the person served and to maximize level and timeliness of appropriate referrals, supports, customer service and reporting.
  • In partnership with the person served, develops Individual Plans and service provision, on-going assessment, and continuous plan refinement.
  • Maintain an acceptable attendance and punctuality record.

Requirements:

  • Must be able to demonstrate good judgment;
  • Computer literate – experience with Microsoft Office (Word, Excel, Outlook);
  • Good work ethic;
  • Able to work with minimal supervision;
  • Able to follow instructions and comply with policies and procedures;
  • Able to maintain good relationships with co-workers;
  • Must have dependable transportation;
  • Flexibility and willingness to learn.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger, handle. Or feel objects, tools, or controls; and reach with hands and arms.
  • The employee must occasionally lift and/or move up to 25 pounds.

Typical Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate.
  • Will possibly be working alongside and/or managing others with social, mental, and emotional disabilities.

Education:

  • Graduation from an accredited four-year degree granting college or university with major course work in Psychology, Social Work, Sociology, Rehabilitation or closely related human service field.
  • SUBSTITUTIONS: A graduate degree in a human services related field granted by an accredited college or university may be substituted for the required professional work experience or high school diploma
  • 4-6 years of related training or experience in lieu of degree

Minimum Experience:

  • Professional experience in case management.

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