Inside Sales/Virtual Assistant Perceptionist Westerville, OH

Title Inside Sales/virtual Assistant
Date 2020
Company Perceptionist
City Westerville, OH

Short Description :

,…

Full Description :

We call our virtual sales force "", and the job is one of the most important parts of our business. A acts as an extension of our clients businesses, helping them answer calls and grow their business. Our team members work in a fast-paced technology rich environment and become experts in multiple industries.
We’re looking for team members with a passion for a creating positive first impressions, and a desire to deliver personalized and helpful caller experiences, building trust and confidence in our business. We are currently recruiting for 2nd shift positions.
Candidates should be adaptable and have a commitment to sales & customer service excellence. Successful candidates value positive and healthy relationships, and will have a growth mindset and demonstrate high work standards. Key success factors include the ability to learn technical and professional knowledge and collaborate in a team environment. S/he must be resilient and maintain a high level of energy to maximize performance.
Job Responsibilities and Essential Functions:
  • Candidate must have good communication skills, both written and verbal, and a desire for personal and professional growth.
  • Makes a great first impression on the phone and the best first impression they can in person.
  • Fosters a personalized and helpful experience for clients, winning their trust and confidence.
  • Be able to quickly determine the nature of objections and responds appropriately utilizing active listening skills.
  • Pro-active and committed to taking actions to resolve customer needs.
  • Understands the importance of attention to details.
  • Improves skills through practice.
  • Applies new knowledge or skills quickly.
  • Solves problems and takes advantage of opportunities without being asked.
  • Enjoys working in a technical workplace.

Benefits:
  • Monthly Incentive potential.
  • Attendance and Retention Bonuses.
  • Paid time off.
  • Eligibility medical, dental, and vision insurance.

Required Qualifications:
  • Minimum of 4 years Sales and Customer Service experience required
  • Results driven and committed to meeting individual and team goals.
  • Strong PC and problem-solving skills.
  • Strong verbal and written communication skills.
  • Office experience in the following industries is a plusHome Inspection, Carpet Cleaning, Maid Service, Handyman, In-Home Care.

For more information about us go to: http://www.perceptionist.com.

About :

Founded over 19 years ago, Inc has become one of the largest North American providers of small business call center services. We provide a way for businesses to capture 100% of their sales opportunities by providing overflow sales support during days, evenings, and weekends. Instead of sending customers to voicemail, calls are redirected to a team of specially trained sales representatives who know the business and have the skills to close the sale.

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