We call our virtual sales force "", and the job is one of the most important parts of our business. A acts as an extension of our clients businesses, helping them answer calls and grow their business. Our team members work in a fast-paced technology rich environment and become experts in multiple industries. We’re looking for team members with a passion for a creating positive first impressions, and a desire to deliver personalized and helpful caller experiences, building trust and confidence in our business. We are currently recruiting for 2nd shift positions. Candidates should be adaptable and have a commitment to sales & customer service excellence. Successful candidates value positive and healthy relationships, and will have a growth mindset and demonstrate high work standards. Key success factors include the ability to learn technical and professional knowledge and collaborate in a team environment. S/he must be resilient and maintain a high level of energy to maximize performance.
Job Responsibilities and Essential Functions:
Candidate must have good communication skills, both written and verbal, and a desire for personal and professional growth.
Makes a great first impression on the phone and the best first impression they can in person.
Fosters a personalized and helpful experience for clients, winning their trust and confidence.
Be able to quickly determine the nature of objections and responds appropriately utilizing active listening skills.
Pro-active and committed to taking actions to resolve customer needs.
Understands the importance of attention to details.
Improves skills through practice.
Applies new knowledge or skills quickly.
Solves problems and takes advantage of opportunities without being asked.
Enjoys working in a technical workplace.
Monthly Incentive potential.
Attendance and Retention Bonuses.
Paid time off.
Eligibility medical, dental, and vision insurance.
Minimum of 4 years Sales and Customer Service experience required
Results driven and committed to meeting individual and team goals.
Strong PC and problem-solving skills.
Strong verbal and written communication skills.
Office experience in the following industries is a plusHome Inspection, Carpet Cleaning, Maid Service, Handyman, In-Home Care.
For more information about us go to: http://www.perceptionist.com.
Founded over 19 years ago, Inc has become one of the largest North American providers of small business call center services. We provide a way for businesses to capture 100% of their sales opportunities by providing overflow sales support during days, evenings, and weekends. Instead of sending customers to voicemail, calls are redirected to a team of specially trained sales representatives who know the business and have the skills to close the sale.