Guest Services Assistant The Institute for Human Services Honolulu, HI 96817

Title Guest Services Assistant
Date 24 May 2020
Company The Institute for Human Services
City Honolulu, HI 96817

Short Description :

,…

Full Description :

The Institute for Human Services (IHS), Oahu's oldest and one of the largest homeless service providers is looking for compassionate and dedicated individuals for its part-time Guest Services Assistant positions. We need people who are mission driven, professional and dedicated to being a part of the solution to homelessness!

Responsibilities:

  • Will be responsible for facilitating the safety and welfare of IHS guests, visitors, volunteers and staff.
  • Assistants will maintain the cleanliness of shelter will uphold policies, and provide assistance while treating guests with respect and dignity.
  • Assistants will document daily, supervise in-house and community volunteers and provide support to other programs when needed.

Requirements:

  • Available to work a flexible schedule that includes evenings, weekends, and/or overnight shifts.
  • Able to multi-task, work independently and exercise good judgment.
  • Possess good written communication and basic computer skills to ensure accurate and timely documentation.
  • Have at least 1 year experience in providing excellent customer relations, conflict resolution, and/or homeless services with crisis prevention and response.
  • Knowledge or training in Human Services, CPR/First Aid/AED preferred. High School diploma or equivalent required.

Please attach a cover letter, resume and at least three references in your response. If your resume is chosen, you will be contacted within the next two weeks. Otherwise, your resume will be kept on file in the event a position becomes available which meets your unique background and our needs at the time.

IHS is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and an employer of National Service.

· Compensation: $14/hour. Med & Dental, 10 days paid leave per year, 401 K match & Supplemental Insurances (Life Insurance, Flexible Spending Plans, etc.)

Job Type: Part-time

Pay: $14.00 per hour

Experience:

  • excellent customer relations, conflict resolution: 1 year (Required)

Education:

  • High school or equivalent (Required)

Location:

  • Honolulu, HI 96817 (Required)

Work authorization:

  • United States (Required)

Work Location:

  • One location
  • Multiple locations

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • Achievement-oriented -- enjoys taking on challenges, even if they might fail
  • High stress tolerance -- thrives in a high-pressure environment

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma
  • A job for which people with disabilities are encouraged to apply

Schedule:

  • Weekends required
  • Holidays required
  • Day shift
  • Night shift
  • 8 hour shift
  • Overnight shift

Company's website:

  • www.ihshawaii.org

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No

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