WORKER-COMM HEALTH Cincinnati Children's Hospital Cincinnati

Title Worker-comm Health
Date 2020
Company Cincinnati Children's Hospital
City Cincinnati

Short Description :

State of Ohio Refers parents to appropriate resources for information to answer questions and address needs Answer customers questions regarding preparations for appointments, directions to clinics, and general hospital questions Assists with the implementation of interventions ,…

Full Description :

REPRESENTATIVE RESPONSIBILITIES
  • Care Coordination
Participates as a member of the multi-disciplinary team and assists with the coordination of care including medical and social service needs and goals. Follows the plan of care. Completes face to face visits which includes evaluation regarding care plan progress and communicating results/coordinating next steps with the care manager. Assists with the implementation of interventions under the supervision of an appropriately licensed individual. Communicates finding to the healthcare team. Monitor ongoing needs of the patients/families to remove barriers, ensure efficient and effect access to care and resources. Provides self-management support by helping patients/families to problem-solve and manage chronic medical or psychosocial needs.
  • Scheduling
Accurately schedules appointments for members/families. Answer customer's questions regarding preparations for appointments, directions to clinics, and general hospital questions.
  • Documentation
Completes required documentation linked to the plan of care accurately and in a timely manner.
  • Communication
Provides updates to member/family regarding patient condition and progress, information is linked to the plan of care; refers parents to appropriate resources for information to answer questions and address needs. Consults with care team members to address complex issues.
  • Population Outreach
Supports population outreach to identify population(s) at risk and assist with closing such population gaps.
EDUCATION/EXPERIENCE
Required:
  • High school diploma or equivalent
  • 25 years of work experience in a related job discipline
  • Current Community Health Worker (CHW) certification in the state of Ohio

Preferred:
Unique Skills:

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