Veterinary Receptionist Avalon Veterinary Hospital Broken Arrow

Title Veterinary Receptionist
Date 2020
Company Avalon Veterinary Hospital
City Broken Arrow

Short Description :

Screening and scheduling appointments In addition to providing excellent customer service to clients and ensuring that front desk operations run smoothly, the receptionist acts as the primary greeter when a client enters the waiting room with their pet, alerts the appropriate ,…

Full Description :

Avalon Veterinary Hospital Front Desk Staff Job
Description and Qualifications

Our receptionists greet clients, set appointments, and process payments. They're the first person a visitor encounters in the office, and as such should be calm, friendly and reassuring. Their tone and demeanor can help a pet owner and a pet feel less nervous about visiting the Doctor, which makes the experience easier for everyone.

Veterinary Receptionist Duties & Responsibilities

This job requires the ability to do the following work:

  • Experience using Avimark
  • Provide customer service such as greet customers, answer questions, process incoming patients, and handle payments.
  • Answer phone calls, which may involve answering questions and screening and scheduling appointments.
  • Handle incoming and outgoing mail and email.
  • Process credit card payments and prepare bank deposits.
  • Retrieve prescriptions.
  • Assist with pet supply purchases such as pet food, supplements, and grooming items.
  • Maintain the cleanliness of the waiting room.

In addition to providing excellent customer service to clients and ensuring that front desk operations run smoothly, the receptionist acts as the primary greeter when a client enters the waiting room with their pet, alerts the appropriate technician or veterinarian of the client’s arrival, and processes the client’s payment at the conclusion of the appointment.

Job Type: Part-time

Pay: $11.00 - $14.00 per hour

Benefits:

  • Employee Discount

Schedule:

  • Monday to Friday
  • Weekends

Experience:

  • Veterinary Receptionist: 1 year (Preferred)
  • customer service: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

Work Location:

  • One location

Hours per week:

  • 10-19
  • 20-29

Job Duties:

  • Greeting visitors
  • Scheduling
  • Correspondence
  • Sorting and sending mail
  • Answering and routing phone calls

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • Autonomous/Independent -- enjoys working with little direction

Benefit Conditions:

  • Waiting period may apply

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