Night Auditor RAM Hotels Auburn

Title Night Auditor
Date 2020
Company RAM Hotels
City Auburn

Short Description :

The following day Answer phones and place reservations Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay Respond ,…

Full Description :

Job Overview:

Come work at the brand new Tru By Hilton Auburn Alabama. We are looking to hire an experienced Night Auditor to help us keep growing. If you're hard-working and dedicated, Tru By Hilton in Auburn is an ideal place to get ahead. Apply today!

Responsibilities for Night Auditor:
  • Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
  • Respond to guest complaints, requests and emergencies
  • Reconcile all accounts in a timely manner
  • Verify that all EOD work has been performed by other departments
  • Schedule guest wake-up calls and reservations for the following day
  • Respond to guest inquiries, concerns and complaints as needed
  • Answer phones and place reservations
Qualifications for Night Auditor:
  • Excellent communication and math skills
  • 2+ years' experience in customer service or hospitality
  • Able to learn computer functions and other on-the-job skills
  • Strong eye for details
  • Good problem-solving skills
  • Ability to multitask
  • Solid customer service skills
  • Strong written and verbal communication skills
  • Exceptional customer service skills

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