|Title||Customer Service Representative|
|Date||23 November 2020|
Job descriptions are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
Under general supervision, performs specialized work in billing, collection and customer service. Provides work leadership and cross-training to new hires as Customer Service
Representatives. Performs related duties as required.
* Respond to customer phone and email inquiries in a prompt, courteous and concise manner.
* Answer customer questions and assist in problem resolution.
* Enter new orders into the system.
* Look up existing orders.
* Billing procedures.
* Exhibit excellent communication skills via phone or email.
* Operated effectively in a call center setting.
. * Typing Skills.
* Data Entry.
* Microsoft Office.
* communication skills.
* Customer Service.
* Basic Computer Skills.
* Telephone Etiquette
Job Type: Full-time
Pay: From $35.00 per hour
Communication method(s) used:
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