Customer Service Representative Sam's Club Dallas

Title Customer Service Representative
Date 23 November 2020
Company Sam's Club
City Dallas

Short Description :

And assist in problem resolution_ _ Telephone Etiquette_ _ Typing Skills_ _ Respond to customer phone and email inquiries ,…

Full Description :

Job descriptions are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Under general supervision, performs specialized work in billing, collection and customer service. Provides work leadership and cross-training to new hires as Customer Service

Representatives. Performs related duties as required.

Responsibilities:

* Respond to customer phone and email inquiries in a prompt, courteous and concise manner.
* Answer customer questions and assist in problem resolution.
* Enter new orders into the system.
* Look up existing orders.
* Billing procedures.
* Exhibit excellent communication skills via phone or email.
* Operated effectively in a call center setting.

Skills:

. * Typing Skills.
* Data Entry.
* Microsoft Office.
* communication skills.
* Customer Service.
* Basic Computer Skills.
* Telephone Etiquette

Job Type: Full-time

Pay: From $35.00 per hour

Benefits:

  • Employee assistance program
  • Employee discount
  • Health insurance
  • Referral program

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Bonus pay
  • Commission pay
  • Signing bonus

Experience:

  • Customer Service: 1 year (Preferred)

Communication method(s) used:

  • Email

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