Client Attendant/Day Monitor - Weekdays (Full-Time) The People Concern Lancaster

Title Client Attendant/day Monitor - Weekdays (full-time)
Date 21 June 2020
Company The People Concern
City Lancaster

Short Description :

Job based on jobrelated qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected ,…

Full Description :

Title: Client Attendant – Day Shift:
Department: Interim Housing Department:
Project: Kensington:
Reports to: Assistant Director:
Schedule: Monday to Friday 7:00 am to 3:30 pm:
Status: Full-time, Non-Exempt:
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement:
Essential Duties & Responsibilities :
    • Oversee clients’ cubicle maintenance and enforce cubicle guidelines in a trauma-informed manner
    • Manage the clean linen exchanges once a week
    • Provide orientation to the facilities to new clients
    • Work in collaboration with other shelter staff to maintain smooth operation of the shelter, which may include assisting with food service or other duties as assigned
    • Order office and program supplies when needed
    • Facilitate client groups to assist with skill development
  • Develop effective, trusting relationships with clients using a client-centered approach that includes motivational interviewing and harm reduction and Trauma-Informed care
  • Proactively create a supportive environment to ensure clients’ progress towards permanent supportive housing and psycho-social rehabilitation
  • Intervene during crises to actively de-escalate situations, with clients and staff ‘s safety in mind
  • Ensure that the physical site is well-maintained and safe
    • Send repair requests to the Operations Department, when needed
  • Communicate effectively, and promptly, with management, peers, and clients
  • Maintain client confidentiality at all times, while following agency, state, and HIPAA laws

Qualifications/Requirements::
  • High School diploma or GED strongly preferred
  • Minimum one (1) year experience in related work
  • Demonstrated knowledge of issues faced by a culturally diverse population, managing homelessness, mental illness, and substance abuse.
  • Committed to improving the community through empowerment and dignity
  • Collaboration and team-work is required
  • Knowledge of Word Document and use of Emails.
  • Able to obtain and maintain CPR and first aid certification
is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

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