Customer Service Representative Aqua Finance Schofield

Title Customer Service Representative
Date 2020
Company Aqua Finance
City Schofield

Short Description :

To our customers by handling inbound customer calls Everyone at Aqua Finance shares the mission of helping others succeed Ability to type 25 wpm with minimal error Water Treatment Home ,…

Full Description :

Company Overview

provides fast, flexible financing programs to a variety of different industries, including: Water Treatment Home Improvement, HVAC, Marine, RV, Powersports and more. AFI is located in Wausau, WI, the heart of Wisconsin’s Northwoods. Our "small-town" approach to lending, combined with our proprietary underwriting system, help us approve more customers than most other lenders.

Culture

believes people do their best work when they’re happy, so we work to make a place where everyone can thrive.

, Inc. employees are passionate not only about building great teams, but also about being great teammates. Everyone at shares the mission of helping others succeed. You’ll join a talented team focused on solving problems and identifying opportunities!


If this sounds like you, we'd love to talk!

Role Description Customer Service Representatives deliver world class support to our customers by handling inbound customer calls. Requirements & Responsibilities:
  • Customer Service experience is desired but not required
  • Ability to type 25 wpm with minimal error
  • Ability to perform basic skip-tracing tasks which include multiple web-base systems
  • Desire to change quickly with the needs of a growing company
  • Superb attention to detail and organizational skills
  • Self-starter with ability to identify needs and areas of impact, as well as potential solutions
  • Team player who works well under pressure, and is flexible in the face of changing priorities and needs
  • Strong prioritization skills and a track record of consistently going above and beyond with outside-the-box thinking
  • Intermediate Computer skills with working knowledge of Windows applications
  • Incredibly bright individual who works well under pressure and has a passion to learn and contribute
  • Must have the ability to be flexible in response to changing priorities and needs
  • Great communication skills and the ability to work effectively with a spectrum of personalities, as well as excellent listening skills
  • Ability to access PPI (Protected Personal Information)
Work Hours (i.e. shift): Consistent Schedule with 3 days a week between 7:00 AM to 5:00 PM and 2 days a week Noon to 8:30 PM with 1 Saturday a month between 7:00 AM to 2:00PM Starting Salary Range: Grade 4 $12.94 and upBased on Experience plus opportunity for monthly bonus $1.50 Premium for bi-lingual (Spanish/English) Full Benefits Package including: Medical, Dental, Vision, Group Life Insurance Plan, 401K with Company match, Short-Term Disability, Long-Term Disability, Paid-Time-Off, Sick-Time-Off, ongoing training/developing, and much more!

Casual for CauseAt , casual day can be every day. We have used the perk to dress casual to help raise money for a variety of charities.

Child Care Resources: info[at]childcaring.org Monthly Bonus Opportunity

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