Reconstruction Project Manager Servpro Fire & Water Cleaning & Restoration Newburgh

Title Reconstruction Project Manager
Date 2020
Company Servpro Fire & Water Cleaning & Restoration
City Newburgh

Short Description :

Certification preferred Frequent driving and sitting Educate customers on reconstruction process Experience in restoration and/or ,…

Full Description :


The Reconstruction Project Manager is responsible for managing a wide range of functions necessary to obtain and successfully execute reconstruction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in reconstruction services.

Primary Roles and Responsibilities

Project Initiation

  • Evaluate and sell projects
  • Educate customers on reconstruction process.

Project Planning

  • Identify and document project scope of work.
  • Review estimates.
  • Obtain customer and client agreement on scope and estimate.
  • Review budgets.

Project Execution

  • Create project schedule and timeline.
  • Identify and qualify subcontractors and resource providers.
  • Negotiate terms and set expectations.
  • Plan, organize, and manage crews and subcontractors.
  • Schedule all subcontractors and material suppliers.
  • Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work.

Customer Satisfaction

  • Be responsible for customer service and management of the customer experience.
  • Compile and resolve punch list items.
  • Perform final walk-through with customer.
  • Secure a signed Certificate of Completion and Certificate of Satisfaction from customer.
  • Manage all warranty activities.

Necessary Experience and Skill Set

  • Superb customer service track record
  • Effective written and oral communication
  • Intermediate math skills
  • Experience in restoration and/or construction preferred

Formal Education/Training

  • High school diploma/GED
  • Project Management Professional (PMP) certification preferred

Physical and Work Environment Requirements

Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level in the work environment and jobsites can be loud.

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, working 7:00 a.m.–5:00 p.m., Monday–Friday, 45 hours per week. This position frequently requires long hours, working on-call and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

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