Teller/Banker (410/Rigsby) Security Service FCU San Antonio

Title Teller/banker (410/rigsby)
Date 15 September 2020
Company Security Service FCU
City San Antonio

Short Description :

First impression of the credit union to our members credit union lingo for customers SSFCU offers a comprehensive total rewards package that includes competitive salary, customizable benefit options, paid time off, 401K match with immediate vesting, tuition reimbursement, onsite fitness center, ,…

Full Description :

What You Will Do:

As a Teller/Banker, you will often deliver the very first impression of the credit union to our members (credit union lingo for customers). You will become an expert and champion of Security Service products and services to help our members reach their financial goals. You will build and nurture long-lasting relationships by promoting our checking and savings accounts, loans, credit cards, and insurance services, to name a few. You will only offer products and services that meet our member's needs and contribute to their financial success. You will be a team player and support the credit union in becoming America's Best by meeting sales goals, proactively identifying cross-sell opportunities, and educating members on digital services available to them. You will provide "universal" service and will be cross-trained in both teller and banker functions to better serve our members. This means additional learning and growth opportunities for you!

Ideal Candidate Will Have:

A desire to learn and grow within the credit union. Prior experience with banking or financial institution core systems and platforms. Experience with recommending products and service that meet customer's needs. Our most successful Teller/Bankers are able to ask appropriate high-impact questions in order to discover needs that our members didn't even know they had. Our ultimate goal is to ensure our members are aware of what we offer so we are able to save them time and money.

Our Core Values:

All employees should demonstrate our SSFCU core valuesCaring, Innovative, Honest, Fair and Dedicatedwhile providing enthusiastic, professional, and courteous service to SSFCU members and employees.

Additional Information:

We are an EEO Employer that provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

What We Require:

At Security Service, we champion career growth and development. As such, our member service roles have a defined career path to support this. Based on experience, candidates may be hired in a Representative or Officer capacity. Most of our branch managers and assistant branch managers started in a Teller/Banker role!

Member Relationship Rep: High school diploma or equivalent. Minimum of one (1) year of retail banking, cash handling, customer service and sales, or comparable experience.

Member Relationship Officer: High school diploma or equivalent. Minimum of two (2) years of retail banking, cash handling, customer service and sales, or comparable experience.

A customer-centric attitude focused on delivering great experiences to our members while maintaining strict confidentiality. Excellent interpersonal and communication skills with a goal-driven mindset. Proficiency in computer software including Excel, Word, and Outlook. Strong attention to detail, strong organizational skills and the ability to focus in a fast-paced environment. Able to maintain a flexible work schedule during normal business hours-never work another Sunday! May be required to travel to and from other branch locations for work and/or training.

Who We Are:

is an industry leader who has built a reputation of innovation, strength, and stability. We pride ourselves on discovering and developing employees who have exceptional character and a genuine passion for helping others. In return, we deliver a comprehensive total rewards package that supports the financial, physical, and emotional wellbeing of our employees.

What We Offer:

SSFCU offers a comprehensive total rewards package that includes competitive salary, customizable benefit options, paid time off, 401K match with immediate vesting, tuition reimbursement, on-site fitness center, (or free gym membership), and an award-winning Total Wellbeing program focusing on the physical, financial and emotional wellbeing of our employees. We invest in our communities through our Volunteer Corps and in you, through ongoing growth and development opportunities.

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