Receptionist SUNY Upstate Medical University Syracuse
SUNY Upstate Medical University
Short Description :
Appointments if provider office hours are changed, taking accurate and clear messages and entering them into electronic medical record EMR, documenting all patient needs in EMR and sending to proper nurse or provider for response, transferring calls throughout the ,…
Full Description :
Job no: 65683 Department: Otolaryngology & Comm Sciences Employer: MedBest Payroll Title: Clerk, G3 Bargaining Unit: N/A Salary: Dependent on qualifications Work type: Full-time Location: Syracuse Categories: Administrative, Secretarial & Clerical Job Summary: Answer incoming phone lines and respond to patient requests and needs, assuring that emergencies are properly handled and physicians and nurses are made aware of them. Responsibilities include scheduling appointments for patient visits, rescheduling patient appointments if provider office hours are changed, taking accurate and clear messages and entering them into electronic medical record (EMR), documenting all patient needs in EMR and sending to proper nurse or provider for response, transferring calls throughout the office and determine the best way to handle each call, answering patient questions as needed and returning calls to patients as necessary, setting up phone system for patient appointment reminder calls, and other duties as needed.
High school or equivalent and two years of clerical support experience, preferably in a medical setting. Will consider equivalent combination of education and experience.
Prior experience in a medical setting preferred.
Message to Applicants:
Recruitment Office: MedBest Medical Management We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law. Advertised: Oct 28 2020 Eastern Daylight Time Applications close: