Clean and attractive rooms for the guests of Oxford Collection of hotels Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures Interact and acknowledge guests All duties ,…
Full Description :
The Oxford Collection of hotels is a rapidly growing, innovative and progressive organization that truly recognizes the value of its employees. We are looking to expand our exceptional team with talented, energetic individuals who embrace our values and are devoted to being second to none. We offer competitive pay and a robust benefits package (medical, dental, vision, 401k/profit sharing, PTO, and property discounts).
POSITION SUMMARY: The primary responsibility of the Housekeeper is to maintain clean and attractive rooms for the guests of Oxford Collection of hotels. This position is responsible for the timely and proper cleaning and sanitizing of the guestrooms on a daily basis.
ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.
Guestroom Cleaning and Sanitizing (80%): Thoroughly clean and restock assigned guestrooms. This includes completing all pre-clean duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set up. Performing cleaning duties such as vacuuming, dusting, mopping, changing linens, removing trash and dirty linens. This position is also responsible for keeping all hallways, public areas and closets neat and clean; preparing the housekeeping cleaning cart for the next day’s use, and reporting any guest borrowed items to the housekeeping supervisor. Provide guest items to manager or supervisor and record to lost and found at the end of shift.
Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.
Guest Relations (10%): Interact and acknowledge guests. Identify issues and resolve problems. Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests.
Other (10%): Communicate effectively with all hotel staff to ensure smooth delivery of services. Other duties as assigned.
Professional AppearancePresents a professional and polished look
Physical Skills – Demonstrates capability of performing physical work in a variety of conditions
Detail Orientation – Is accurate and methodical when following processes and instructions
Team Orientation – Works cooperatively with others, assisting voluntarily
Customer Service – Understands and meets the needs of customers
Time Management – Does most important, guest-related work first
Stress Management – Exhibits self-awareness and self-control in pressure situations
Company Character – Supports company vision and values
EDUCATION & EXPERIENCE
High School Diploma or GED preferred
Hospitality / hotel work experience preferred
Housekeeping experience preferred
Proof of eligibility to work in the United States
Reliable transportation to and from work
Ability to work a flexible schedule including evening, weekends and holidays
Reliable and consistent attendance
Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
Must be able to lift 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects
Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs.
The Oxford Collection of hotels is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to all terms and conditions of employment. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
All offers are contingent on a background and drug screening.