Administrative Support Assistant US Department of Veterans Affairs Buffalo

Title Administrative Support Assistant
Date 2021
Company US Department of Veterans Affairs
City Buffalo

Short Description :

Reports, recording of staff meetings and conferences, letters and replies to correspondence received in the divisions front office VA may offer newlyappointed Federal employees credit for their jobrelated nonfederal experience or active duty uniformed military service This ,…

Full Description :

    Duties Summary

    This position is a member of the Education Division's (EDU) front office staff and provides administrative, management, liaison, and coordination support as a Program Support Assistant to the Assistant Education Officer(s) (AEO) of the Regional Processing Office (RPO). This position is essential for coordinating all the administrative and program tasks that are part of the efficient functioning of the division.

    • Provides program and administrative support and assistance to Assistant Education Officer.
    • The incumbent is responsible for the overall administrative functioning of the Division.
    • The incumbent proceeds independently in performing various tasks that require substantive knowledge of the division policies and benefit programs administered by the division.
    • Provides information that is utilized in statistical and narrative reports; assembles and inputs statistical information into work measurement and management information reports.
    • Uses various computer software applications to generate final reports on various topics.
    • Assists in the preparation of memoranda, budget reports, narrative reports, recording of staff meetings and conferences, letters and replies to correspondence received in the division's front office.
    • Assists in special projects that impact various administrative and program issues that affect the Education Division.

    Position Description Title/PD#: Administrative Support Assistant / PD# 37818A
    Work Schedule: 8:00 am to 4:30 pm
    Compressed Schedule: Available
    Telework: Not Available
    Virtual: This is not a Virtual position
    There is no known promotion potential.
    This is a bargaining unit position. Travel Required

    Not required

    Supervisory status


    Promotion Potential


  • Job family (Series)

    0303 Miscellaneous Clerk And Assistant

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  • Requirements

    Requirements Conditions of Employment
    • You must be a U.S. Citizen to apply for this job
    • Selective Service Registration is required for males born after 12/31/1959
    • You may be required to serve a probationary period
    • Subject to background/security investigation
    • Selected applicants will be required to complete an online onboarding process
    Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, .
    Time-in-grade: Applicants who are current Federal employees and have held a GS 6 grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. The grade may have been in any occupation but must have been held in the Federal service. Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
    NOTE: To support your claim that you have the required time-in-grade, you must submit your most recent promotion, within-grade increase, or appointment SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. AND Specialized Experience: Applicants must have One year of specialized experience equivalent to at least the next lower grade (GS-06) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Positions that has equipped them with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Where you have performed a variety of complex professional, administrative, and technical assignments.
    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
    Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
    Physical Requirements: This position is primarily sedentary with some walking, standing, bending, and carrying of lightweight items (e.g. folders, claims files, etc.)For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://:// Education

    There is no educational substitution at this grade level.

    Additional information

    VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
    Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
    The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at
    Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies.
    Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. If you are unable to apply online view the following link for information regarding an Alternate Application.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.After you have met the minimum qualifications and been referred you will be rated on the following competencies based on your application for this position:

    • Ability to communicate orally with a variety of people from various backgrounds and levels of understanding both within and outside of the agency.
    • General knowledge of principles procedures and techniques of VBA report systems to collect, input, and edit data for preparation of management reports.
    • Knowledge of time and leave administration in order to function as a timekeeper and to serve as the point of contact for timekeeping issues.
    • Ability to plan, prioritize and complete tasks with attention to detail in an environment of changing priorities, and ensure that supervisors and managers are kept informed about upcoming meetings, events and deadlines.
    • Knowledge in the use of MS Office (WORD, Excel, PowerPoint, Access) and other PC software applications in order to prepare correspondence, and reports; tracks, inputs, and edits for office efficiency.
    • Knowledge of the working relationships within VA and the Regional Office and within the various elements of the Education division for the distribution of materials, reporting to senior leadership and other management purposes.
    If you are referred for consideration, you may be asked to submit additional job-related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. Narrative responses are not required at this time.
    Background checks and security clearance Security clearance

    Not Required

    Drug test required


    Position sensitivity and risk

    Non-sensitive (NS)/Low Risk

    Trust determination process
  • Required Documents

    Required Documents

    Resume: detailing your specialized experience and competencies as they relate to this position. For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you must also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end
    dates, and/or not including Federal grade level(s) are insufficient to determine basic qualifications.
    Current Federal Employees: A copy of your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted). To verify you meet Time-in-Grade requirements, also submit a SF-50 reflecting when you entered your highest grade held (e.g. Promotion, Appointment, etc.).
    The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

    • Cover Letter
    • DD-214/ Statement of Service
    • Disability Letter (Schedule A)
    • Disability Letter (VA)
    • CTAP
    • Performance Appraisal
    • Resume
    • Separation Notice (RIF)
    • SF-50/ Notification of Personnel Action
    • Transcript

    Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit
    Other Status Candidates: Evidence of eligibility to apply (e.g. Peace Corps verification letter,
    Schedule A letter, PS-50, etc.). If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits


    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Help This job is open to
  • Internal to an agency

    Current federal employees of this agency.

  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a "surplus" or "displaced" employee.

  • Individuals with disabilities
  • Veterans
Clarification from the agency

Current permanent employees of the Buffalo Education Division and Department of Veterans Affairs CTAP eligible within the Buffalo, NY commuting area. For the purpose of this job announcement, Fiduciary Hub bargaining unit employees in the commuting area are considered facility employees.

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