Restaurant Runner, Full-time, Part-time Woodside Hotel Group Ltd. Monterey

Title Restaurant Runner, Full-time, Part-time
Date 04 October 2020
Company Woodside Hotel Group Ltd.
City Monterey

Short Description :

Coffee, and Room Service provide guests, groups, and local visitors numerous dining options Greets all guests in a friendly, courteous and professional manner Enthusiastically taking care of our guests defines hospitality at our property Company policy prohibits ,…

Full Description :

The Monterey Plaza Hotel & Spa is a luxury property within the Woodside Hotel Group collection. This 290 room property has four penthouse suites, over 17,000 square feet of meeting space, expansive exterior space known as the Plaza, the Promenade and the Terrace, and an award-winning food and beverage program. Banquets, Schooners Coastal Kitchen and Bar, Helmsman Lounge, Tidal Coffee, and Room Service provide guests, groups, and local visitors numerous dining options. Vista Blue Spa offers a wide array of services in an outstanding location on the penthouse suite level and hosts the Fitness Center in addition to retail and sundries. The Monterey Plaza Hotel & Spa is the only Forbes 4-Star property in Monterey, which it has earned annually since 2009, and the only property ranked No. 1 for both business and leisure by Trip Advisor in Monterey.

The Monterey Plaza’s mission is to consistently operate as one team, to produce raving fans, loyal guests and associates while achieving annual financial expectations. Enthusiastically taking care of our guests defines hospitality at our property.

Our Restaurant Runners assist the Restaurant Servers in providing excellent and timely service to our guests. They do this while adhering to the Hotel's high quality standards at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Organizes and handles outgoing trays.
  • Reviews tickets and separates and organizes dishes for servers.
  • Assists in garnishing plates for servers.
  • Displays knowledge of how all food items are prepared.
  • Visually inspects plates to ascertain all items are correctly placed.
  • May assist the Server in dishing salads, soups, breads, coffee, desserts according to specifications.
  • Carries dishes from the kitchen to the dining room.
  • Delivers food items to the appropriate table.
  • Follows all safety, hygiene and cleanliness protocols at all times.
  • Greets all guests in a friendly, courteous and professional manner.
  • Provides the correct condiments for the food items served.
  • Assists food servers in servicing the guests.
  • Follows up on all service details for the Server.
  • Completes all opening and closing side work.
  • Keeps work area clean and organized.
  • All other duties assigned by the Supervisor.

Regular attendance in conformance with the standards, which may be established by the Hotel from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action up to and including termination.

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the Hotel.

Upon employment, all associates are required to fully comply with the Hotel rules and regulations for the safe and efficient operation of the facility

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Knowledge of food preparation and plate presentation specifications.
  • Able to communicate effectively with the public and other team members.
  • Excellent organizational skills.
  • Ability to read, listen and communicate effectively in English.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Able to work in a fast-paced work environment.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Meets legal age requirements for the position.
EDUCATION and/or EXPERIENCE

Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. Prior Hospitality experience is preferred

CERTIFICATES, LICENSES AND REGISTRATIONS

ServeSafe required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand. The associate frequently is required to walk, use hands to finger and handle, or feel and reach with hands and arms, stoop, talk or hear and taste or smell. The associate will occasionally kneel or crouch. The associate must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is occasionally loud.

GROOMING

All associates must maintain a neat, clean and well-groomed appearance (specific standards available.)

Monterey Plaza Hotel and Spa is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender-related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the American’s With Disabilities Act, applicants may request accommodation needed to complete the application process. Please contact the People and Culture Department if you have any questions regarding this policy.

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