Call Center Representative- Dental Office Natomas Crossing Dental Care Sacramento

Title Call Center Representative- Dental Office
Date 2020
Company Natomas Crossing Dental Care
City Sacramento

Short Description :

On patient calls, take inbound calls from patients to set up appointments or ask dental/schedule related questions Submit your resume with your answer to the question below typed in the Cover Letter section Do you thrive when working as part of a team We have efficient supply of ,…

Full Description :

Submit your resume with your answer to the question below typed in the Cover Letter section.

Which do you prefer to visit - Hawaii or Cabo?

Qualifications:

1. Do you enjoy working at a fast pace?

2. Are you results oriented?

3. Do you have a positive mindset?

4. Do you thrive when working as part of a team?

5. Do you embrace opportunities for coaching and learning?

6. Are you detail orientated?

7. Do you want serve customers with the BEST service at every opportunity?

An Ideal Candidate:

Self motivated, detail oriented and ability to communicate well with fellow team members and patients. Someone to join our growing team in one of the largest solely owned Dental practices in Northern California/Sacramento. This person would be a part of growing, protecting and embracing our culture and contribute to their team by leading through example and holding themselves personally accountable.

Dental office experience or aptitude for dental terminology preferred. Experience with Dentrix preferred. Ability to multitask, prioritize, ask for help when needed, follow up on patient calls, take inbound calls from patients to set up appointments or ask dental/schedule related questions. An ideal candidate would be a self starter, take initiative, follow direction, communicate well and be able to handle tedious work and fast pace environment.

Who are we? Natomas Crossing Dental Care:

At Natomas Crossing Dental Care, we offer a relaxed environment and friendly staff. Patients appreciate our office’s comfortable atmosphere, which makes every visit enjoyable. Our team is committed to providing quality care to all patients we serve in the Sacramento area, offering dental services to meet the entire family’s needs.

Job Type: Full-time, Non-exempt

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Benefits:

  • 401(k)
  • 401(k) Matching
  • Employee Discount
  • Health Insurance
  • Paid Time Off
  • Professional Development Assistance
  • Vision Insurance

COVID-19 considerations:
We provide N95 masks to all employees. We screen all patients and employees prior to visit or shift start. We have efficient supply of PPE and follow all the ADA, CDC, and OSHA guidelines.

Experience:

  • Call Center: 1 year (Preferred)
  • customer service: 1 year (Preferred)
  • Dental Office: 1 year (Preferred)
  • Dentrix: 1 year (Preferred)

Education:

  • High school or equivalent (Required)

Work authorization:

  • United States (Required)

Additional Compensation:

  • Bonuses

Work Location:

  • One location

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Aggressive -- competitive and growth-oriented
  • Outcome-oriented -- results-focused with strong performance culture
  • Team-oriented -- cooperative and collaborative

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • Open to applicants who do not have a college diploma

Schedule:

  • Monday to Friday
  • No weekends
  • Day shift
  • 8 hour shift

Benefit Conditions:

  • Waiting period may apply

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