Registration Administrator I (2021-1139) Atrium Works LLC East Greenbush
Registration Administrator I (2021-1139)
15 January 2021
Atrium Works LLC
Short Description :
Answering the telephone, recording and forwarding messages, answering questions via email, fax or telephone about sales taxes and motor vehicle fees and requirements, and entering data into the computer Verifying taxes and fees, license plate, lienholder information, owners ,…
Full Description :
Under general supervision, the Registration Administrator performs a variety of office support and technical tasks relating to processing motor vehicle transactions and tax collection. Processes motor vehicle titles, registrations, and validates payment amount. Receive tax payments and file documents. Enters and retrieves information on the computer and answer Client inquiries. Prepares registration and titling paperwork, validates and ships registration documents and license plates. The Registration Administrator may also be involved in daily cash out process, daily shipping process, scanning and saving all motor vehicle records to the computer.
Performs a variety of office support tasks, including answering the telephone, recording and forwarding messages, answering questions via email, fax or telephone about sales taxes and motor vehicle fees and requirements, and entering data into the computer. Follow up phone calls to customers may be necessary. May be required to perform the duties of Courier, that includes the delivery and pick up of documentation, registration and license plates from local DMV offices and customers within the region. May be required to assist with the document scanning process.
Processing Teams (1-5, OLRS & Stars):
Examines documents submitted by customers for motor vehicle titles and registrations. Completes paperwork to process title and registration transactions for at least ONE state and ONE TEAM.
Verifying the following information including, but not limited to: verifying taxes and fees, license plate, lienholder information, owner's information and mileage to the vehicle's registration.
Process transaction in OLRS/Stars if applicable.
All other duties and tasks as assigned.
Q/A- Cash out-Shipping Teams:
Reviews transactions submitted by Processing Team for <25 states proficiently to ensure the transaction is complete and ready for DMV processing.
Verifying the following information including: verifying taxes and fees, license plate, lienholder information, owner's information and mileage to the vehicle's registration.
Matches checks to transactions prior to shipping transactions to DMV.
Responsible for accurate shipping of transactions to Vendors/Registrants/Dealers daily.
Match paperwork for pending transactions for all Processing Teams.
Respond to emails from Clients and Client Services for specific Processing Teams.
Answer/return phone calls for all Processing Teams.
General understanding of paperwork and paperwork order.
Understand the process (QA/CRS/Exceptions) so that deals are filed correctly.
Prioritize Must Go’s so that they go to QA/Supervisor by 2:00pm.
Prioritize New York and OLRS transactions for revenue.
Pull deals apart and put them back together correctly for all steps in the process (QA1, QA2, Append, Invoices).
QA paperwork if necessary.
Operate scanning software to scan and validate that scans export properly.
All other duties and tasks as assigned.
Minimum High School diploma or equivalent required
Minimum 0-2+ years experience required
Clean driving record required
Knowledge of CA DMV rules or DMV experience a plus
Excellent written and verbal communication skills
Strong attention to detail
Ability to multi-task
Basic computer skills; proficient in Microsoft Office products
Ability to work in a fast paced environment
Requires repeated bending and lifting >20 lbs
Typical office work
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