Access Representative II Rutland Regional Medical Center Rutland

Title Access Representative Ii
Date 15 November 2020
Company Rutland Regional Medical Center
City Rutland

Short Description :

Exams while providing reception and managing patient flow in support of Laboratory and Diagnostic Imaging testing services Accurately identifies and registers patients in the hospital information system with complete demographic, insurance, and clinical information to assure accurate records ,…

Full Description :

Crisis Response part-time day/evening shifts varied 12-8pm or 8-4:30pm

Grade NE072 ($15.34$22.77)

48 hours per two week pay period. Accurately identifies and registers patients in the hospital information system with complete demographic, insurance, and clinical information to assure accurate records and timely billing for patients utilizing the services of Outpatient Testing or the Emergency Department. Handles all aspects of scheduling same-day tests, ordering exams while providing reception and managing patient flow in support of Laboratory and Diagnostic Imaging testing services.

Minimum Education

  • High School diploma or equivalent.

Minimum Work Experience

  • Relevant customer service experience.
  • Experience using a computerized information system.
  • Previous healthcare experience preferred.
  • Prior Access Representative experience.

Required Skills, Knowledge and Abilities

  • Customer Service skills
  • Professionalism
  • Ability to comply with flexible scheduling needs regarding duties/shift/holidays/etc.
  • Basic knowledge of Medical Terminology preferred.
  • Attention to detail and ability to multi-task.
  • Basic Microsoft Windows desktop application and navigation skills.
  • Excellent written and verbal communication and interpersonal skills required to deal with patients from diverse socio-economic backgrounds.
  • Ability to discretely handle confidential information.
  • General Office Skills.
  • Demonstrated proficiency on Patient Access Competency
  • Ability to apply experience and knowledge to assist less experienced peers.
  • Demonstrated strong knowledge of Medical Terminology
  • Demonstrated strong knowledge of Basic Computer skills.
  • Meets established productivity standards.

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