Access Representative II Rutland Regional Medical Center Rutland
Access Representative Ii
15 November 2020
Rutland Regional Medical Center
Short Description :
Exams while providing reception and managing patient flow in support of Laboratory and Diagnostic Imaging testing services Accurately identifies and registers patients in the hospital information system with complete demographic, insurance, and clinical information to assure accurate records ,…
Full Description :
varied 12-8pm or 8-4:30pm
Grade NE072 ($15.34$22.77)
48 hours per two week pay period. Accurately identifies and registers patients in the hospital information system with complete demographic, insurance, and clinical information to assure accurate records and timely billing for patients utilizing the services of Outpatient Testing or the Emergency Department. Handles all aspects of scheduling same-day tests, ordering exams while providing reception and managing patient flow in support of Laboratory and Diagnostic Imaging testing services.
High School diploma or equivalent.
Minimum Work Experience
Relevant customer service experience.
Experience using a computerized information system.
Previous healthcare experience preferred.
Prior Access Representative experience.
Required Skills, Knowledge and Abilities
Customer Service skills
Ability to comply with flexible scheduling needs regarding duties/shift/holidays/etc.
Basic knowledge of Medical Terminology preferred.
Attention to detail and ability to multi-task.
Basic Microsoft Windows desktop application and navigation skills.
Excellent written and verbal communication and interpersonal skills required to deal with patients from diverse socio-economic backgrounds.
Ability to discretely handle confidential information.
General Office Skills.
Demonstrated proficiency on Patient Access Competency
Ability to apply experience and knowledge to assist less experienced peers.
Demonstrated strong knowledge of Medical Terminology
Demonstrated strong knowledge of Basic Computer skills.