Retail Representative Whites Boots, Inc Spokane

Title Retail Representative
Date 2020
Company Whites Boots, Inc
City Spokane

Short Description :

Equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender ,…

Full Description :

Summary/Objective

White's Boots is seeking a Retail Representative to provide excellent customer service to our White’s Boots, Inc. customers in the store and on the phone. Greet customers and respond to questions and concerns. Drive sales through engagement of customers through conversations, suggestive selling and sharing product knowledge. Work with customers to help them find the right products for their needs. Assist with measuring customer’s shoe size and assisting with purchase options.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Provide excellent customer service

Must be able to communicate clearly

Must be comfortable dialoging and engaging in conversations with customers

Will have to help size customers for the correct shoe size

Will have to be an expert in White’s Boots products and other vendors that we sell in the store

Must be a problem solver

Must be able to use Microsoft Office products and POS (Point of Sale) System.

Competencies

Reliable/Dependable

Multi-Tasking

Team Player

Listening Skills

Communication Skills

Supervisory Responsibility

None

Work Environment

This job operates in retail store environment. This role will consist of merchandizing, talking and working with customers, being observant of the customers in the store. Friendly, encouraging, team-oriented environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move merchandizing fixtures, boxes, and merchandise up to 20 pounds.

Position Type/Expected Hours of Work

This is a full-time position. Store Operation hours are Monday through Sunday with opening or closing shifts

Travel

There may rarely be travel required.

Required Education and Experience

1 years of retail customer service experience

High School diploma or equivalent

Preferred Education and Experience

None

AAP/EEO Statement

White’s Boots, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Required Education and Experience

  • 1 years of retail customer service experience
  • High School diploma or equivalent

Preferred Education and Experience

  • Associates degree in a business related field

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