Communications Manager Cottonwood Heights Cottonwood Heights

Title Communications Manager
Date 14 January 2021
Company Cottonwood Heights
City Cottonwood Heights

Short Description :

Bachelors Degree in communications, public relations, public administration, marketing, or related field Design, develop, and layout publications and documents for the city, such as flyers, brochures, fact sheets, and white papers, as necessary Acts as city Webmaster ,…

Full Description :

SALARY: Hourly Rate of Pay: $24.45$36.19

STATUS: Full Time

FLSA CODE: Non-Exempt


General Purpose

Provides a variety of administrative support duties related to managing, coordinating and facilitating the dissemination of information and messaging to the public through print, social media, broadcast media and other communication methods. Publicizes and promotes public awareness and participation in the city’s formal communication and community involvement in events, projects and programs.

Supervision Received

Works under close to general supervision of the city manager.

Supervision Exercised


Essential Functions

  • Responsible for the creation, production and distribution of the city newsletter;
  • Responsible for the maintenance and development of the city website including content development and management; layout, editing and publication. Ensure accuracy of content and consistency of voice and messaging throughout the site;
  • Work with city departments to assure consistency and uniformity in messages to the public and media outlets;
  • Design, develop, and layout publications and documents for the city, such as flyers, brochures, fact sheets, and white papers, as necessary;
  • Prepare written messaging for printed publications, website, social media channels and video productions;
  • Prepare letters and position statements as needed by the city manager and executive staff;
  • Develops procedures to educate, promote and publicize city events, programs, services and opportunities to members of the community, media and visitors;
  • Coordinate and assist with the promotion of special events by providing marketing/promotional support on city events in cooperation with designated staff including the research and communication of events and information through social media outlets, such as Facebook and Twitter, to promote the city;
  • Photograph city and community events, maintain library of city related photographs and send photographs to members of media as requested;
  • Attend City Council meetings as necessary, under direction of the city manager;
  • Attend assigned meetings and community events as necessary and follow through on assignments in a timely manner;
  • Develop and maintain a community information calendar;
  • Collect pertinent information through research, audits, surveys, etc.;
  • Assist with communications in a disaster and perform assigned duties;
  • Manages contracts with various vendors as required for the website and newsletter;
  • Leads efforts in grant writing for the city; including researching opportunities and working with all city departments in writing and preparing grant applications.
  • Processes inquiries and forwards them to the appropriate contact person so that they can pursue resolution; may make recommendations effecting change in practices impacting website management or maintenance.
  • Monitors media coverage of city events, meetings and issues; prepares regular media reports to apprise management and elected officials of various media stories.
  • Operates personal computer, smartphone and various software applications, i.e.; Microsoft Office (Excel, Word, Access, Power Point) Adobe Illustrator, Photoshop, PageMaker, Scheduler Plus or other scheduling software, etc., as needed to establish databases, communication documents, illustrations and publications.

Web Administrator: Acts as city Webmaster to help develop, design and maintain city website; performs updating of web content to advertise, promote and educate site visitors. Creates and revises web design(s), generates and revising web pages; monitors user comments and site traffic through the site; may manage social networking accounts; prepares and post regular updates to sites such as “Twitter” and “Facebook”.

Performs other duties as required.


  • Education and Experience:
  • Bachelor’s Degree in communications, public relations, public administration, marketing, or related field;


  • Three (3) years of experience performing above or related duties.


  • Seven (7) or more years of professional communications experience.

2. Knowledge, Skills and Abilities:

Considerable Knowledge and proficiency in writing including, understanding of marketing and public relations practices; proposal development, creative writing and presentation skills; organizational politics; strong interpersonal group motivation and communication skills; principles of salesmanship; desktop publishing. Working knowledge of typography and some knowledge of purposes, principles and practices of municipal government; sound judgment in understanding when to exercise personal initiative and when to seek direction. Some skill in the art of diplomacy and cooperative problem solving. Proficiency in the use of office equipment, i.e. personal computer, phone, copy machine, scanner, digital camera etc., Adobe Photo Shop, Illustrator and Microsoft Office.

Ability to communicate effectively in, both verbally and in writing; draft reports, documents and correspondence; prioritize tasks; analyze a variety of public relations issues and problems and make recommendations; establish and maintain effective working relationships with professionals, executives (public and private) department heads, co-workers and the public; work independently and deal effectively with stress caused by work load and time deadlines; ability to explain city policy via correspondence, articles, or verbally and to differentiate between one’s attitude and city council positions relative to issues; and ability to maintain strict confidentiality related to sensitive administrative information.

3. Special Qualifications:

Must possess a valid State of Utah driver’s license.

4. Work Environment:

Employee generally performs in a typical office setting with appropriate climate controls. Tasks require a variety of physical activities, involving some muscular strain, such as walking, standing, stooping, sitting, reaching and lifting. Regular talking, hearing and seeing required in the normal course of performing the job. Common eye, hand and finger dexterity required to perform some essential functions. Mental application utilizes memory for details, emotional stability, discriminating thinking and creative problem solving. Some local travel may be required in normal course of job performance.

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