Lobby Crew Member David's Burgers North Little Rock

Title Lobby Crew Member
Date 2020
Company David's Burgers
City North Little Rock

Short Description :

Restaurant A fast walk, effective communication, confidence and always making our guests experience the highest priority Respond to guests questions, complaints, concerns, and help resolve any issues Demonstrates introductory understanding and ability and, with guidance, applies ,…

Full Description :

Role Competencies

  • Adaptability: Recognizes the need to adapt
  • Attention to Detail: Recognizes obvious information
  • Concern for Safety: Introductory: Demonstrates introductory understanding and ability and, with guidance, applies the competency in a few, simple situations. Can direct people to the appropriate source for further information.
  • Fostering Communication: Listens and clearly presents information
  • Problem Solving: Identifies basic problems
  • Teamwork: Collaborates with others

Job Title: Crew Member

Reports to: General Manager

Job purpose

The company’s foundation is set on making sure we do all the “Little Things” right. You are preparing to be a representative of our brand; in doing so, you must abide by the standards that David’s Burgers has set. These things include: a fast walk, effective communication, confidence and always making our guests experience the highest priority.

Duties and responsibilities

All Crew Members:

  • Maintain a fast walk, especially during peak times
  • Arrive on time for all shifts and stay until the shifts are completed
  • Follow all restaurant safety and security procedures
  • Maintain excellent hygiene
  • Vigorously cleaning including, but not limited to: wiping down tables, chairs, walls, sweeping and mopping floors.
  • Greet guests as they enter and exit the restaurant
  • Stock inventory
  • Take orders from customers and input their orders into the POS system
  • Respond to guest’s questions, complaints, concerns, and help resolve any issues
  • Treat all employees with a professional manner

Qualifications and Physical Requirements

  • Excellent time management skills
  • Strong customer service skills
  • Ability to work on your feet for your entire shift
  • Capable of lifting 50lbs. (Potato Bags)
  • Twist/Bend/Stoop

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