BEHAVIORAL HEALTH ASSISTANT City of Chicago Chicago

Title Behavioral Health Assistant
Date 2020
Company City of Chicago
City Chicago

Short Description :

Whether or not they are a veteran by answering yes or no to the question on the online application that asks, Are you currently serving on active duty for at least six months in the Armed Forces of the United States OR have you served in the Armed Forces of the United ,…

Full Description :

BEHAVIORAL HEALTH ASSISTANT Job Number: 333838 Description
BEHAVIORAL HEALTH ASSISTANT
BID/JOB ANNOUNCEMENT
This position is open to the general public and to all current city employees covered under the terms of the City's collective bargaining agreement with the American Federation of State, County, and Municipal Employees UnionAFSCME (BARGAINING UNITS 1, 3, 4, & 5).
Attention AFSCME members in Bargaining Units 1, 3, 4, & 5: When submitting your bid application for this position, please select 01-AFSCME from the Bargaining Unit drop-down menu as it is the only option for AFSCME members.
IF YOUARE A CURRENT CITY EMPLOYEE AND WANT TO EXERCISE YOUR CONTRACTUAL RIGHTS TO BID, YOU MUST APPLY ON THEBID ONLY SITE AT: www.cityofchicago.org/CAREERS (Once the website opens, scroll down and click on the button titled “Bid Opportunities.”)
IN ADDITION, YOU MUST CHECK THE BOX ON THE CAREERS APPLICATION TITLED "ALREADY EMPLOYED BY THIS COMPANY", CORRECTLY ENTER YOUR EMPLOYEE ID, AND SELECT THE CORRECT BARGAINING UNIT. YOU MUST USE THE EMPLOYEE NUMBER FOUND ON THE UPPER LEFT-HAND CORNER OF YOUR PAY CHECK STUB LABELED “PAYEE/EMPLOYEE NUMBER.” (NO OTHER FORMAT OR SYSTEM CAN BE USED TO OBTAIN YOUR EMPLOYEE NUMBER).
FAILURE TO CHECK THE “ALREADY EMPLOYED BY THIS COMPANY” BOX, ENTER YOUR EMPLOYEE ID, AND SELECT THE CORRECT BARGAINING UNIT WILL RESULT IN A REJECTED BID APPLICATION.
Department of Health

Mission: To promote and improve health by engaging residents, communities, and partners in establishing and implementing policies and services that prioritize residents and communities

Number of Positions: 3
Under general supervision, conducts financial assessment interviews to collect information from clients on their economic status and to assess their ability to pay for mental health services provided by the City's mental health facilities.
ESSENTIAL DUTIES
  • Interviews clients to gather and obtain social data, medical histories, and financial status information (e.g., size of family, source of income, health insurance, other financial resources

  • Requests documents to verify health insurance and identified sources of income

  • Contacts clients' insurance companies to verify their level of approved mental health benefits

  • Determines patients' fees for mental health programs and services based on assessment of their financial status and established income level guidelines

  • Provides referrals and linkages in order to assist eligible clients in obtaining public assistance (e.g., Medicaid, Public Aid) for payment of mental health services

  • Assists clients in completing applications to obtain financial assistance and conducts follow-up with agencies to ensure applications are processed

  • Explains mental health facility service fees and payment policies to clients

  • Completes insurance and reimbursement forms to initiate billing of insurance companies, Medicaid, and Public Aid for services provided to clients

  • Collects fees from clients and maintains records and accounts of transactions

  • Maintains ledgers of monies received and prepares monies for deposit

  • Maintains records of clients' financial assessments and Public Aid applications

  • Prepares work reports

  • Acts as a liaison between community agencies and clients to facilitate the sharing of information on available social services and to assist clients in obtaining needed health services, as required


Performs related duties as required
Location: North River Mental Health Center Address: 5801 N. Pulaski Rd, Chicago, Illinois 60626 Shift: Monday – Friday 8:30am to 4:30pm
Greater Grand Mental Health Center 4314 South Cottage Grove, Chicago, Illinois 60653 MondayFriday, 8:30am to 4:30pm
Englewood Mental Health Center 641 West 63rd Street, Chicago, Illinois 60637 MondayFriday, 8:30am to 4:30pm
THIS POSITION IS IN THE CAREER SERVICE
Qualifications

Two years of clerical experience, or an equivalent combination of education, training, and experience

Licensure, Certification or Other Qualifications

N/A

Disclaimer"Accredited" means any nationally or regionally accredited college, university, or law school where the applicant is enrolled in or has completed an Associates, Bachelors, Masters, or Juris Doctorate degree program.

NOTE: To be considered for this position you must provide information about your educational background and your work experience. You must include job titles, dates of employment, and specific job duties. (If you are a current City employee, Acting Up cannot be considered.) If you fail to provide this information at the time you submit your application, it will be incomplete and you will not be considered for this position. There are three ways to provide the information: 1) you may attach a resume; 2) you may paste a resume; or 3) you can complete the online resume fields.

NOTE: You must provide your transcripts or diploma, professional license, or training certificates at time of processing, if applicable. You must also provide your valid U.S. driver's license at time of processing.

Education & Employment Verification- Please be advised that if you are selected to be hired you must provide, upon request, adequate information regarding your educational and employment history as it related to the qualifications of the position for which you are applying. If you received your degree internationally, all international transcripts/diplomas must be accompanied by a Foreign Credential Evaluation. If the cannot verify this information, any offer extended to you will be withdrawn and you will not be hired.

VETERANS PREFERENCE NOTE: The offers Veterans Preference to both current, active military personnel AND military personnel who have served in the Armed Forces of the United States and have received an honorable or general discharge. Eligible candidates must have at least six months of active duty documented. In order to receive the veterans preference, candidates need to indicate whether or not they are a veteran by answering “yes” or “no” to the question on the online application that asks, “Are you currently serving on active duty for at least six months in the Armed Forces of the United States OR have you served in the Armed Forces of the United States on active duty for at least six months and received an honorable or general discharge?” In addition, you must attach documentation to verify your military service. For veterans, you must attach a copy of your DD214 (Member Copy-4) to your online application which includes character of service status OR a letter from the United States Veterans Administration on official stationary stating dates of service and character of service. For active military personnel, you must attach a letter from your Commanding Officer on official stationary verifying your active duty, length of service, and character of service in the Armed Forces of the United States AND a copy of your military ID to your online application. Failure to answer the question and attach the required documentation will result in you not being considered for the Veterans Preference.

Selection Criteria

This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the interview will be selected.

Preference will be given to candidates possessing the following:

  • Associate degree
  • Proficiency with MS Office
  • Previous experience interviewing clients to collect information on their economic status to assess their ability to pay for mental health services provided by the city’s mental health facilities
  • Previous experience with medical billing procedures, service fees and payment policies
  • Previous experience with client registration and scheduling
  • Fluent in Spanish

Evaluation

Your initial evaluation will be based on information provided on the application form and documents submitted with the application. Applications must be submitted by the individual applicant. No second party applications will be accepted.

Residency Requirement: All employees of the must be actual residents of the as outlined in 2-152-050 of the Municipal Code. Proof of residency will be required.

If you would like to request a reasonable accommodation due to disability or pregnancy in order to participate in the application process, please contact the , Department of Human Resources, at 312-744-4976 (voice) or 312-744-5035 (TTY). Please be prepared to provide information in support of your reasonable accommodation request.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY ANDALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The is an Equal Employment Opportunity and Military Friendly Employer

Please note, all positions with the close promptly at 11:59pm C.S.T. Applications
for this position will be accepted until 11:59p.m. CST on 6/12/20. No exceptions will be made.


Department of Human Resources

Lori E. Lightfoot, Mayor Soo Choi, Commissioner

Job Posting: May 29, 2020, 12:01:00 AM | Closing Date (Period for Applying)External: Jun 12, 2020, 11:59:00 PM BU: 01 | Salary: $3,580.00/Month Pay Basis:Yearly

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