CUSTOMER SERVICE REPRESENTATIVE Family Dollar Tuscaloosa

Title Customer Service Representative
Date 15 January 2021
Company Family Dollar
City Tuscaloosa

Short Description :

Selection of merchandise, completing transactions, and answering questions regarding the store and merchandise Social Distancing by maintaining at least six feet between yourself and shoppers Plexiglass guards at cash registers Accurately handles customer funds ,…

Full Description :

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
General Summary
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Principle Duties and Responsibilities:
  • Provides customer engagement in positive and approachable manner.
  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
  • Independently stocks shelves and recovers merchandise in the store.
  • Accurately handles customer funds and processes transactions using the POS system.
  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes:
  • Plexiglass guards at cash registers.
  • Associates conduct home health screenings two hours prior to their shift.
  • Managers conduct in-store health screenings of each associate prior to shift.
  • Cleaning protocols that include hand sanitizer and supplies to clean throughout the day.
  • Social Distancing by maintaining at least six feet between yourself and shoppers.
  • Face masks and gloves for Associates to wear during their shifts.

Recomended Jobs

  Housekeeper

Date : 21 January 2021 | Company : Embassy Suites Downtown Tuscaloosa | Location : Tuscaloosa

Replaces towels, soaps and all room amenities and restocks literature and stationery that has been removed by previous guest or is soiled and torn to ensure…


  Patient Coordinator

Date : 22 January 2021 | Company : Sarrell Regional Dental Center | Location : Tuscaloosa

 Current CPR certification or ability to obtain within 30 days of hire.  Current TB screening as required by the state. To improve the oral health of all.


  Housekeeper

Date : 22 January 2021 | Company : Hotel Capstone | Location : Tuscaloosa

Our guests are very appreciative of a well cleaned room, and so are we. Once you enter that room- your job is to clean it like you own it. Do you love to clean?


  Patient Coordinator

Date : 22 January 2021 | Company : Advantage Dental Oral Health Center | Location : Tuscaloosa

Current CPR certification or ability to obtain within 30 days of hire. Current TB screening as required by the state. Ability to communicate via telephone.


  Administrative Coordinator - Care Coordination

Date : 22 January 2021 | Company : DCH Health System | United States

Answers telephone and direct calls appropriately and/or resolve issues with patients when appropriate/maintains voicemail for Care Coordination.