CSR / Clerical TeeVax Santa Rosa

Title Csr / Clerical
Date 2020
Company TeeVax
City Santa Rosa

Short Description :

Answer incoming customer inquiries Fast and accurate typing skills Proper ,…

Full Description :

Job Description
Immediate position available for an enthusiastic, positive and reliable individual.
Our ideal candidate will possess the following qualifications:
-Positive and confident communication skills.
-Proper phone etiquette.
-Friendly demeanor.
-Fast and accurate typing skills.
-Outgoing "can-do" attitude.
While experience in the industry is a plus, we are primarily focusing on the qualities listed above.
Background check and drug test will be required.
Job duties include:
-Scheduling service requests in person and over the phone.
-Assisting customers at the customer service counter.
-Ordering, selling, receiving and stocking parts.
-Answering incoming calls.
-Researching appliance parts.
Benefits consist of:
-5 paid holidays.
-Vacation and sick pay.
-Health insurance.
-401(k).
Job Type: Full-time

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Experience:

  • relevant: 1 year (Preferred)
  • call center: 1 year (Preferred)
  • customer service: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

Work Location:

  • One location

Communication method(s) used:

  • Email
  • Phone
  • In person

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested

This Job Is:

  • Open to applicants who do not have a high school diploma/GED
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A job for which all ages, including older job seekers, are encouraged to apply
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • Open to applicants who do not have a college diploma

Schedule:

  • Monday to Friday
  • Weekends required

Work Remotely:

  • No

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