Front Office Manager Best Western Plus Executive Residency Franklin

Title Front Office Manager
Date 2020
Company Best Western Plus Executive Residency
City Franklin

Short Description :

Reservations and guests services Proven work experience as a Front desk manager or Reception manager Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers We are looking for a ,…

Full Description :

We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including calls, reservations and guests services. As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

Responsibilities

  • Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
  • Train, supervise and support office staff, including receptionists, security guards and call center agents
  • Schedule shifts
  • Ensure timely and accurate customer service
  • Handle complaints and specific customers requests
  • Troubleshoot emergencies
  • Monitor stock and order office supplies
  • Ensure proper mail distribution
  • Prepare and monitor office budget
  • Keep updated records of office expenses and costs
  • Ensure company’s policies and security requirements are met
  • Other tasks as described by General Manager

Skills

  • Proven work experience as a Front desk manager or Reception manager
  • Hands on experience with office machines (e.g. fax machines and printers)
  • Thorough knowledge of customer service, office management and basic bookkeeping procedures
  • Proficiency in English (oral and written)
  • Solid knowledge of MS Office, particularly Excel and Word
  • Excellent communication and people skills
  • Good organizational and multitasking abilities
  • Problem-solving skills
  • High School diploma; additional certification is a plus

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

  • 401(k)
  • 401(k) Matching
  • Dental Insurance
  • Flexible Schedule
  • Health Insurance
  • Paid Time Off
  • Vision Insurance

Schedule:

  • 10 Hour Shift
  • 8 Hour Shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night Shift
  • Weekends

Location:

  • Franklin, MA 02038 (Preferred)

Work authorization:

  • United States (Preferred)

Additional Compensation:

  • Bonuses

Work Location:

  • One location

Work Remotely:

  • No

Recomended Jobs

  Service Porter-Porsche Of Nashville

Date : 26 September 2020 | Company : Sonic Automotive | Location : Brentwood

All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver…


  Pharmacy Cashier

Date : 26 September 2020 | Company : WALGREENS | Location : Brentwood

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; Engages customers and patients by greeting them and…


  Service Receptionist - Lexus Of Cool Springs

Date : 26 September 2020 | Company : Lexus of Nashville | Location : Brentwood

All applicants must be able to pass pre-employment testing to include background checks, MVR, drug test, credit report and valid driver's license.


  MA / LPN / RN PRN Bone & Joint Institute

Date : 26 September 2020 | Company : Williamson Medical Center | Location : Franklin

Medical Assistant Certificate required within 90 days of employment or current LPN license required. Triages phone calls and addresses patient portal messages.


  Telephone Survey Interviewer

Date : 26 September 2020 | Company : Group Consultants, Inc | Location : Nashville

Job is as easy as reading questions from your computer screen and selecting the answer stated by the customer. Weekly pay via direct deposit.