Contact Center Agent - Call Center - Gainesville UF Health Shands Hospital Gainesville

Title Contact Center Agent - Call Center - Gainesville
Date 2020
Company UF Health Shands Hospital
City Gainesville

Short Description :

Priority notifications based on knowledge of administrative protocols and UF Health policies and procedures To deliver excellent customer centered service while providing information regarding services to patients, hospital, faculty, staff and other health care providers ,…

Full Description :

To deliver excellent customer centered service while providing information regarding services to patients, hospital, faculty, staff and other health care providers in a high volume call center environment. Perform intake triage and dispatches emergency calls and priority notifications based on knowledge of administrative protocols and UF Health policies and procedures.

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