Housing Assistant New York City NYC HOUSING AUTHORITY Brooklyn
15 September 2020
New York City NYC HOUSING AUTHORITY
Short Description :
RECEPTIONIST, AND/OR ACCOUNTING IS NOT ACCEPTABLE Verify income by accessing electronic data from the New York State Welfare Management System WMS to verify Public Assistance, Food Stamps and Medicaid benefits Evaluate documentation requested after the interview in ,…
Full Description :
THIS POSITION IS NO LONGER FOR BILINGUAL POSITION.
Conduct interviews using a standardized electronic database “Siebel – Smart Script” and/or interviewer's booklet developed by the department.
Gather, copy, or request any pertinent documentation to verify the family composition, residence, rent payment history, income, priority claims, citizenship status and admission standards for public housing.
Access the City of New York Department of Finance Automated City Registered Information System (ACRIS) to search property records.
Verify income by accessing electronic data from the New York State Welfare Management System (WMS) to verify Public Assistance, Food Stamps and Medicaid benefits.
Evaluate documentation requested after the interview in order to determine the family composition, income, priority, rent payment history residence, citizenship status and standards of admission in order to complete the initial interview.
Scan documents to electronic case file.
Accessing the electronic data of the United States Department of Homeland Security Systemic Alien Verification for Entitlements Program (SAVE) to verify immigration status.
Access the HUD Enterprise Income Verification System (EIV) to identify current and former tenancy and monies owed.
Conduct Landlord Contacts including reviewing landlord questionnaires and calling Landlords and shelters.
Process development selection choices.
Conduct Criminal Background checks including submitting requests to the Office of Court Administration (OCA) and evaluating criminal histories.
NOTE: The Department of Citywide Administrative Services (DCAS) administered a civil service exam for the Housing Assistant title in February 2019. Therefore, applicants (candidates) that did not take and pass the exam will potentially not be considered; likewise, those not reachable on the established civil service list will potentially be in jeopardy of being replaced with an eligible from the upcoming civil service list.
NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO §65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.
NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, visit the link below:
Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.
Minimum Qual Requirements 1. A baccalaureate degree from an accredited college; or
2. A four-year high school diploma or its educational equivalent, approved by a State's Department of Education or a recognized accrediting organization and four years of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing any one or a combination of the following duties: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant related problems; or
3. A satisfactory equivalent combination of education and experience as described in "1" or "2" above. Undergraduate college credit may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of satisfactory full-time experience. However, all candidates must have a four-year high school diploma, or its educational equivalent
EXPERIENCE IN WHICH TASKS PERFORMED ARE PRIMARILY CLERICAL, SECRETARIAL, RECEPTIONIST, AND/OR ACCOUNTING IS NOT ACCEPTABLE. EXPERIENCE THAT INCLUDES ONLY INCIDENTAL CONTACT OR INTERACTION WITH TENANTS IS NOT ACCEPTABLE.
Foreign Language Requirement
Oral proficiency in a foreign language required by New York City's Housing Authority. Such proficiency must be demonstrated by passing an oral test. Preferred Skills
Knowledgeable in NYCHA's policies, rules and regulations
Ability to collect and analyze data
Experience with customer service
Basic computer skillsword, excel, outlook
Candidates must be Siebel proficient to perform these responsibilities.
Additional Information 1. This vacancy is for a title which is normally filled through the Automated Transfer List System (ATLS). However, employees applying to this location via the Automated Transfer List System (ATLS) must reapply to this vacancy posting to be considered for this position.
2. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year in their current title and level (if applicable). To Apply Click the "" button. Residency Requirement NYCHA has no residency requirements.