Outreach Specialist, Homeless Services Mental Health Cooperative Nashville

Title Outreach Specialist, Homeless Services
Date 2020
Company Mental Health Cooperative
City Nashville

Short Description :

With homeless individuals in order to assess and assist with 21Coordinate amp assist w/scheduling and implementation of mobile clinic National Health Service Corps NHSC Student Loan Repayment Program ,…

Full Description :

Job Details


MHC: Where We Face Challenges Together. Join us now and share your compassion in a setting that's as unique as you are!

Our Mission: exists to engage, enlighten, and empower individuals and families with behavioral health issues to live healthier lives. By providing integrated care for the whole person, everyone can experience hope and live a full life in the community.

Our Vision: We believe there is life after diagnosis, and that our challenges do not define who we are.

Employee benefits and perks include:

  • Health & Dental Insurance
  • 403B Retirement Plan with Employer Match
  • Paid Holidays, Including 1 Annual Floating Holiday
  • Competitive Paid Time Off
  • National Health Service Corps (NHSC) Student Loan Repayment Program participants at sites that qualify
  • Casual Dress Code
  • On-site Pharmacy (at Nashville office)
  • Tuition Reimbursement
  • Free licensure supervision for LPC/MHSP and LCSW Candidate

**Schedule: Monday-Friday, 8:00am-4:30pm**

Position responsibilities:
1. Able to reliably work independently with minimum structure and supervision.
2. Able to approach and effectively work with homeless individuals in all types of
3. Provide on-going outreach and in-reach to homeless individuals on the
streets, in encampments, shelters, and other living situations.
4. Advocate for homeless consumer’s needs to be met.
5. Refer consumers to appropriate services.
6. Follow-up with consumers and other agencies to ensure consumer needs
have been addressed.
7. Re-engage or re-establish contact with consumers who have not followedthrough on necessary services.
8. Develop rapport with homeless individuals in order to assess and assist with
their needs.
9. Research and be familiar with available resources and share resources with
appropriate staff.
10.Monitor transition of consumers into follow-up/referral services such as care
management, housing, financial, medical, etc.
11.Respond to consumer’s crisis situations as needed by developing plans and
12.Develop and maintain relationships with other homeless agency staff to
facilitate teamwork among the homeless service community.
13.Provide assistance to shelter staff and homeless care managers to assist with
any problems or day-to-day issues.
14.Consistently treat consumers and co-workers with respect.
15.Work within team environment Agency-wide.
16.Insure timely and appropriate documentation as required by Agency
including: notes, activity logs, PATH surveys, discharge forms, etc.
17.Maintain professional and ethical behavior at all times.
18.Develop and maintain community and MHC inter-departmental relations
including prompt follow-up with all contacts.
19.Maintain consumer’s confidentiality at all times.
20.Attend SOAR (SSI, SSDI Outreach, Access and Recovery Trainings) and
complete application, as determined appropriate and necessary by CM
Supervisor or Program Manager.
21.Coordinate & assist w/scheduling and implementation of mobile clinic;
including prompt documentation & follow up with CM’s, nurses, and providers.
22.Transport consumers as needed to assist in linking to resources.
23.Participate in community coordinated events such as Project Homeless
Connect, Homeless Count & SOAR trainings.
24.Collaborate with other agencies.
25.Attend annual PATH network meeting.
26.Attend and participate in community outreach meetings as deemed necessary
by Program Manager and/or Supervisor/Team Leader.

Essential skills and experience:
High school diploma or general education degree (GED).

Essential requirements for the position:
Valid Tennessee Driver’s License
Acceptable Motor Vehicle Report (MVR)
“F” Endorsement
Acceptable Criminal Background Investigation
Personal Automobile Insurance
Cell Phone Preferred





General Education Degree or better.

Licenses & Certifications


Auto Insurance Drivers License

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