|Title||Client Care Specialist|
|Date||23 November 2020|
|Company||Phillip Ngo State Farm Agency|
Client Care Support Role:
The Client Care Support Role is a customer service and advisory role.
As a Client Care Support, your job is to help take care of existing clients with their insurance needs. This means BOTH what clients specifically request AND what clients need but don’t mention. Client Care Support will actively look for ways to improve client’s insurance plans by introducing clients toward appropriate insurance products, coverage or discounts.
You will need to have general insurance understanding (training provided), be able to process insurance admin tasks efficiently and be able to build rapport and meaningful relationships with clients.
Client Care Supports generally are training to become Client Care Specialists
Financial Opportunity for a Client Care Support:
A Client Care Support will make:
o $25 / P&C application
o $50$100 / Bank, Life or Health application
o $10 / Successful Referral to Specialist
We also provide Health Benefits, Retirement Benefits, Gym / Fitness Benefits, Personal and Professional Development allowance and Paid Vacations.
Results and Outcomes We Expect of a Client Care Support:
o You will need to pass at least 1 license before you start
o Licensing process takes about 2 weeks for each license
o We will reimburse for your licensing
Here’s How It Works:
1. Apply being following instructions in the intro video to new candidates
2. If your application passes, you will get an e-mail for the next steps
3. If selected, we will direct you to obtain your licensing (which will be reimbursed)
4. You start as a Trainee a train with our team for 90 days to be ready for your job
o During training, if you decide it’s not a good fit – that’s a GREAT time to stop. If you enjoy the work, it’s a GREAT idea to continue
Your Future and Growth Potential:
Other Opportunities we are hiring for:
If you are interested in joining our team but this position does not fit your skills, experience or interest, please review other opportunities we are also hiring for:
High performing Client Care Specialists interested in owning his or her own business – especially your own State Farm agency –will be enrolled into Agent…
O Licensing process takes about 2 weeks for each license. Must have insurance license in Property & Casualty and Life & Health. From $35,000 to $52,000/ year:
Must be eligible to obtain a Bail License (In the state which you will be employed). Handle incoming and outbound calls and inquiries to secure client’s release…
Ability to multi-task and answer a high volume of calls (no sales!). Willingness to listen, answer questions, problem solve, and build rapport with our members.