Seasonal Customer Service Representative Olive & Cocoa Salt Lake City
Seasonal Customer Service Representative
26 September 2020
Olive & Cocoa
Salt Lake City
Short Description :
Cocoa does not discriminate in any aspect of employment on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by federal, state, or local employment discrimination laws where Olive amp Cocoa does business ,…
Full Description :
We are looking for full-time and part-time Virtual/Remote and Onsite Seasonal Customer Service Representative for our Salt Lake City corporate office.
Compensation: Up to $16/hr. including end of season retention and attendance bonus.
**Must be able to attend virtual or onsite training the first two weeks from 9a to 3p **
Available shifts once training is completed: 6a2p, 9a to 5p, or 3p to 10p
Season Ends: December 23, 2020
Perks for working at Olive & Cocoa
Great pay ($14/hr) and bonuses
End of season retention bonus. Earn $1 for every hour worked during the season!
End of season attendance bonus. Earn $1 for every hour worked during the season if attendance criteria is met!
Free lunches (Starting in December, if onsite)
Employee discount on merchandise
Taking customer orders
Maintaining basic knowledge of products, procedures, pricing and promotions
Contributing ideas to improve existing customer service processes
Taking initiative to ensure 100% customer satisfaction
Must live in the state of UTAH
High school diploma or equivalent
6 -12 months of customer service or related work experience
Ability to read, write, comprehend and communicate in English
Excellent phone etiquette
Typing speed of 40 wpm
Ability to quickly learn new procedures and processes
Additional requirements for working remote: Windows or Mac w/ the following operating system: Windows: MUST have Windows 8.1 or higher
Mac: MUST have OS X 10.11 or higher
MUST have 20mbps download speed and 5mbps upload speed and send results of a speed test prior to interview. Go to www.speedtest.net and test both your Download and Upload speeds.
Typing Speed of 45wpm; go to www.typingtest.com and select the 1 minute sentence test and send results prior to interview.
Must have a dedicated quiet room, free of distractions
Olive & Cocoa specializes in unique, luxury gift crates and floral arrangements for every occasion. We are committed to providing an exceptional experience for our clients and our employees. It is our passion to make giving and receiving gifts a beautiful experience and we take pride in delivering the highest possible standards in product and client service. We know that taking care of our clients begins with taking care of our employees.
Olive & Cocoa is proud to be an equal opportunity employer. Olive & Cocoa does not discriminate in any aspect of employment on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by federal, state, or local employment discrimination laws where Olive & Cocoa does business.