Customer Service Representative Synergy Business Solutions Long Beach

Title Customer Service Representative
Date 2020
Company Synergy Business Solutions
City Long Beach

Short Description :

Review and reporting of your own daily progress with customer contacts, resolutions and escalations As a Customer Service Representative, you will also provide valuable feedback to help the Marketing and Sales departments design specific campaigns that will help our ,…

Full Description :

We are looking to build a Customer Service team that will play an integral part of connecting potential consumers to our clients through personalized conversations and thorough product recommendations. As a Customer Service Representative, you will also provide valuable feedback to help the Marketing and Sales departments design specific campaigns that will help our clients expand their consumer base and gain brand recognition. Overall, the main goal will be to represent our clients and provide superior customer service and support to consumers on a daily basis.

Responsibilities:

  • Attend regular product knowledge/informational sessions with corporate training and continuing education
  • Work with an assigned Customer Account Manager to support his or her business outreach efforts and assisting in customer acquisition and renewal engagement
  • Monitor and assist with customer campaign activityincluding review and reporting of your own daily progress with customer contacts, resolutions and escalations
  • Spend a portion of the day following up on customer inquiries providing expertise, product information and recommendations, and recommending sales support if necessary
  • Identify and create strategies to improve customer relationship building skills amongst Customer Service Department

Role Requirements:

  • 1-2 years of direct customer service experience with a tangible track record of success
  • Experience in a client facing/customer facing role with adept ability to problem solve and work independently
  • Unparalleled work ethic, focus, and ability to innovate when needed
  • Work well in a collaborative fast-paced team and communicate effectively with consistent follow up
  • Submit customer data reviews weekly and work together to enhance efficiency in the team as a whole

Recomended Jobs

  Postal Mail Room Clerk

Date : 30 November 2020 | Company : Learnship Networks GmbH | Location : Los Angeles

Postal Service Mail Room Clerks: May be required to lift heavy parcels and packages. All your information will be kept confidential according to EEO guidelines.


  Chauffeur Driver

Date : 30 November 2020 | Company : Coastline Equity | Location : Torrance

Must be able to provide flexibility throughout the week and available on call for weekend personal driving for owner. Social distancing guidelines in place.


  Dispatch/Customer Service Representative

Date : 30 November 2020 | Company : Apex Logistics International | Location : Compton

Field and direct all incoming phone calls as required. Other responsibilities include responding to customer and carrier inquiries, data entry, DO creation, and…


  Social Media Intern

Date : 30 November 2020 | Company : 5D3 Media | Location : Hollywood

Small marketing company looking to hire some workers for social media account set-ups, optimization, content creation, etc. for expansion.


  Call Center Representative

Date : 30 November 2020 | Company : Premier Practice Mgmt | Location : Torrance

Must be able to answer basic insurance questions when scheduling an appointment. Speak clearly and professional - Have a friendly and welcoming voice on the…