Projects, end users and IT functional groups Associate degree in Computer Science/Information Technology or related field or two years of relevant experience or a combination of education and relevant work experience Implementation knowledge of IAM tools such as CyberARK, ,…
Full Description :
The Junior IAM analyst will be responsible for creating accounts e.g., Active Directory, CyberArk, and Oracle Security Console accounts, etc., conducting compliance and user access attestations and creating access summary reports. The IAM analyst will work closely with the IT Support teams, Business Owners, IT Security Administrators and other IAM team members in problem resolution and project implementations.
Model ethical behavior and execute job responsibilities in accordance with company core values, ethics, and information protection policies
Ensure that customer system, application, server and database access requests are provisioned in a timely manner
Provide second level technical support for department and enterprise projects, end users and IT functional groups
Analyze and resolve account issues including, but limited to, stale or orphaned user and systems accounts
Perform ticket management, user access management, user access attestations, process compliance validations, and participate in project meetings, operational improvement, and issue resolution sessions
Manage Identity and access within Active Directory, CyberArk, Oracle Security Console, and other account provisioning systems.
Professional demeanor and strong work ethic required.
Required Knowledge, Skills, and Abilities
Strong knowledge Active Directory and CyberArk Provisioning processes
Knowledge and experience of access management life cycle, operating systems, networks, and platforms
Excellent verbal and written communications skills
Demonstrated experience in troubleshooting and problem resolution
Demonstrated ability to solve complex problems quickly
Demonstrated ability to work effectively with customers and technical staff to resolve problems
Demonstrated customer service orientation and focus required
High School Diploma or equivalent (GED)
Two are ore years of experience preforming access management responsibilities relevant to position in an enterprise environment
Associate degree in Computer Science/Information Technology or related field or two years of relevant experience or a combination of education and relevant work experience
Implementation knowledge of IAM tools such as CyberARK, SailPoint, Centrify, Beyond Trust, Secure Link, etc.
Working knowledge of ITSM tools such as ServiceNOW. JIRA, SolarWinds, etc.
The ability to work extended hours in the event of a catastrophic event
Job Type: Contract
Pay: $25.00 - $30.00 per hour
Paid time off
8 hour shift
COVID-19 considerations: Candidates will be working remotely until offices reopen in the Jacksonville area.