Warehouse Support HOM Solutions Inc Kent

Title Warehouse Support
Date 23 November 2020
Company HOM Solutions Inc
City Kent

Short Description :

Organization is providing the highest level of service to its customers Continually develop innovative and creative strategies to improve service, quality, and team performance Centrally responsible for all warehouse functions including receiving of new inventory, management of ,…

Full Description :

Job Description

Are you an organized and focused multi-tasker? Do you thrive in a fast-paced environment? Do you take pride in successfully impacting customer relationships by utilizing your training and superior soft skills? If so we’ve got an excellent opportunity waiting for you. For over 20 years HOM Solutions has been providing installation of flooring products for one of the world’s largest home improvement companies.

Job Purpose

Centrally responsible for all warehouse functions including receiving of new inventory, management of existing inventory items, and loading and assisting contractors and vendors. This position will also include light call center duties including the following items.

Engage and interact with all customers who contact our Service Center in an effort to provide them with a pleasant experience. This position will service the needs of our customers through aggressive follow-up, multitasking skills, and an enthusiastic approach that creates a positive, service-oriented environment. Manage all customer needs including scheduling and troubleshooting daily questions or concerns. Develop ongoing relationships with key customer accounts to ensure high overall satisfaction levels. Monitor field service level and quality to ensure the organization is providing the highest level of service to its customers. Continually develop innovative and creative strategies to improve service, quality, and team performance.

Qualifications

Teamwork: Proven ability to work productively and cooperate with others in a team atmosphere.

Adaptability: Proven ability to maintain pace in a dynamic work environment and excel under demanding conditions.

Problem Solving: Proven ability to critically analyze a situation and determine alternatives and viable solutions.

Professionalism: Proven ability to present, and communicate ideas in a professional manner.

Detailed Oriented: Proven ability to maintain workload and produce high-quality, professional work.

Attitude: Proven ability to maintain a high level of enthusiasm at all times.

Job Type

Full-time/Hourly: $15.00 to $18.00 /hour + Overtime

Experience

Warehouse: 1 year

Education

High School

Work Environment

Light Warehouse

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