|Title||Associate Eligibility Specialist|
|Company||Jefferson County, CO|
Are you seeking more than a paycheck on your next adventure? Then Jefferson County wants to bring your attention to a position currently opened here in the County. If you're a solid professional with proven experience that's seeking more than a paycheck, Jefferson County invites you to apply for Associate Eligibility Specialist. This position provides you the opportunity to work for a county that's thrives on working collaboratively and overcoming challenges. We are seeking a game changer, someone that loves what they do and is motivated to share their knowledge with those that they work with.
The Associate Eligibility Specialist, provides advanced level customer services and support to Human Services staff and clients.
Work involves review of applications for completeness, data entry into complex computer program (CBMS) and a workflow management system to initiate application and start renewals in preparation for Eligibility Specialist. Employee will triage incoming work to appropriate individuals for processing. Employee will be responsible to scan incoming work and upload documents in our workflow management system. Employee will research case files on audit list, locate case files, review for information required, copying case files and communicate with staff in numerous areas to assist in file location and preparation. Work also involves receiving information from area hospitals and other health care providers to document birth of children, review of information to ensure accuracy, data entry into CBMS, communication with Lead Workers to ensure case is processed correctly, filing and electronic case file management. Employee may also be the first point of contact in the lobby which will include; making referrals to appropriate services and assistance available in the agency and community; alerting staff of walk-in customer requests for face to face contacts.
This is a fast-paced, high volume position that will require exceptional attention to detail and a great ability to multitask. As well as working closely with a team where communication and organizational skills are essential.
High school diploma or equivalent certificate required. Prefer a minimum of one year work experience in a high volume customer services environment.
The time frame for contacting applicants depends on the hiring team's schedule/work load and how many applications were referred for manager review. Please note that Jefferson County receives on average over 100 applications per job bulletin. The status stating Manager Review will be the last status update until the position has been filled and you will be notified at that time.
Thank you for your patience and for your interest in Jefferson County Government! We wish you success through this process. Don't forget to sign up for Job Interest Alerts through http://jeffco.us/jobs to get email alerts for positions you are interested in.
Information about Jeffco!
A career with Jefferson County Government offers the best candidates career growth and a diverse workforce. More than a paycheck, your job enriches the lives of the citizens of Jefferson County. Jefferson County offers great benefits, plentiful holidays, and now is a major stop along RTD's Light Rail West Line.
Living and working in Jefferson County offers the quintessential Colorado lifestyle sought after by many. Residents enjoy easy access to mountain activities such as hiking, skiing and rafting, while also being able to take advantage of the eclectic amenities offered by the greater metropolitan Denver area.
Located at the heart of the foothills of Golden, city life, bike paths, hiking and adventure are just a step away. When you're ready to learn, grow, and make a contribution to your community, find your career with us.
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