Administrative & Social Media Assistant Little Miss Mag Chattanooga

Title Administrative & Social Media Assistant
Date 2020
Company Little Miss Mag
City Chattanooga

Short Description :

As needed and with accuracy Receiving incoming applications and answering potential parent inquiries regarding the waitlist The Administrative amp Social Media Assistant reports directly to the Chief Executive Officer and works to maintain the efficiency and success of ,…

Full Description :

Summary:

nurtures the preschool child of working parents at an affordable cost. We are dedicated to empowering families by providing affordable early childhood education for our changing community. We believe that all children need the opportunity to play and the freedom to explore their environment; therefore, we provide play environments both in the classroom and outside.

All staff members participate in an ongoing program of in-service education in order to keep abreast of the findings of current research and remain alert to the ever-changing needs of today’s families. In addition, all are active in local professional early childhood associations.

Early Learning Center is a private, non-profit, downtown, United Way Agency and is licensed by the Tennessee Department of Human Services.

Responsibilities & Expectations:

The Administrative & Social Media Assistant reports directly to the Chief Executive Officer and works to maintain the efficiency and success of by working the front desk. (This position is slated for 2029 hours per week.)

  • Duties include, but are not limited to:

    • Developing, implementing and managing our social media calendar & strategy
    • Creating, editing, and sharing engaging content weekly (e.g. original text, photos, videos, and news)
    • Staying up to date with the latest social media best practices and technologies, particularly for childcare
    • Writing excellent copy for social posts and blogs that communicate our brand to followers while responding to queries and customer reviews in a timely manner
    • Developing engagement through Facebook Lives, Instagram Stories, and other platforms
    • Work with the COO in creating the weekly newsletter and maintaining our mailing list
    • Website management and support
    • Work directly with LMM COO & CEO on various administrative duties.
    • Manage schedules for interviews, meetings, webinars, video calls, board meetings, conference attendance and speaking engagements
    • Send and respond to emails and calls general inquiries
    • Support the maintenance and updating to our waitlist
    • Proficient using DropBox, social media, Microsoft Word, Excel, Office 365, PowerPoint, and Google Suite
    • Greet parents and visitors with a welcoming demeanor
    • Maintain the front lobby cleanliness and visitor policies
    • Updates and maintains records in our Childcare database
    • Leading virtual tours and webinars on a regular basis
    • Fielding incoming calls and routing to appropriate staff members as needed and with accuracy
    • General clerical duties up to and including filing, shredding, maintaining clean and orderly lobby, assisting staff with printing and copying needs, etc.
    • Receiving incoming applications and answering potential parent inquiries regarding the waitlist
    • Serving as a liaison between parents, visitors, volunteers, etc. and the executive staff
    • Must maintain confidentiality regarding all matters and duties assigned
    • Other duties as assigned by the CEO & COO

    Required Skills and Experience

    • Minimum of High School Diploma
    • 1-3+ years of experience as a Social Media Specialist or similar experience
    • 1-3+ years of experience as an Executive Assistant
    • Excellent knowledge of Facebook, Twitter, LinkedIn, Instagram, and social media best practices
    • Familiarity with graphic design and publishing (Photoshop, Illustrator, & InDesign, Canva and Adobe products )
    • Excellent team player with multitasking, communication, and time-management skills
    • Critical thinker and problem-solving skills
    • Fluent in English
    • Ability to implement and successfully utilize software, technology, and tools used for reporting, training, and communication
    Additionally, we’d love it if you have:
    • Associates degree in Business Administration and/or Marketing or related experience required
    • Strong organizational, analytical, written and verbal communication skills


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