Dining experience at the pace dictated by the guests Engage guests with a pleasant greeting, explain specials and take drink and food orders in accordance with Weekapaug Inn dining service standards Maintain a current knowledge of menu items, basic ingredients and preparation ,…
Full Description :
Constantly and consistently exhibit Weekapaug Inn core values and standards of behavior including adherence to the Forbes 5-Star standards.
Pro-actively greet guests warmly and provide pleasant and comfortable dining experience at the pace dictated by the guests.
Maintain a current knowledge of menu items, basic ingredients and preparation methods in order to be able to pro-actively describe selection options as well as answer guest questions
Be prepared to offer recommendations as well as basic knowledge of wine pairings.
Communicate effectively with culinary staff, cocktail/host and restaurant manager to ensure guest experience is as enjoyable and effortless as possible.
Engage guests with a pleasant greeting, explain specials and take drink and food orders in accordance with Weekapaug Inn dining service standards.
Timely and accurately input guest order into system to ensure kitchen is able to prepare orders in a manner that ensures proper pace of service is maintained.
When drink and food orders are ready to be served, deliver to table in a comfortable and pleasant manner.
Evaluate the dining status of guests in order to ensure the proper timing of clearing used china, glass and silver and service of following course.
Assist Server Assistant in clearing used items as necessary to ensure proper pace of service is maintained.
Present final check in a pleasant and friendly manner with instructions about how the check will be handled.
Provide a warm farewell and invite guests to return again soon.
Complete required reports and paperwork to include closing out of registers after each shift as directed by supervisor.
Maintain room number and credit card information control and confidentiality.
Other duties as assigned.
Past Work Experience:
Prior hotel or restaurant experience
Food server experience required, preferably in a fine dining food & beverage environment.
Must speak clearly and understandably and write legibly