Dispatcher Mobile Mini Solutions Lathrop

Title Dispatcher
Date 06 November 2020
Company Mobile Mini Solutions
City Lathrop

Short Description :

Specific safety regulations Answer customer questions about delivery/pickup Ensuring Drivers have collected all appropriate documentation and signatures related to delivery/pickup of units and offices and will work with the Driver and Customer if ,…

Full Description :

Do you have an operations background with experience in dispatching and working with drivers? Are you a multi-tasker who likes a fast-paced environment? If so, read on!
We’re currently looking for a Dispatcher in the Lathrop, CA area to make sure the Mobile Mini units are successfully delivered and picked-up from customer sites as well as ensuring the drivers are following all safety and DOT regulations. This role will supervise a team of drivers and assign their daily duties.

What You'll Do as the Dispatcher:

  • Promote safety first for all areas of dispatch. Ensures drivers are following all safety policies and procedures and will conduct safety meetings
  • Supervise team of branch and operations yard Drivers, which includes:
    • Scheduling and assigning drivers and vehicles to convey Mobile Mini Units
    • Reviewing next day/week deliveries and pick-ups and develops a dispatch plan
    • Entering all assignments into database (Descartes)
    • Notifying drivers of daily assignments
    • Tracking Drivers out on delivery/pick-up
    • Assisting Drivers in troubleshooting when necessary
    • Setting daily and weekly priories for the team
    • Conducting performance discussions and trainings
    • Ensuring Drivers have collected all appropriate documentation and signatures related to delivery/pick-up of units and offices and will work with the Driver and Customer if the unit/office is damaged
  • Communicate with customers to assist in scheduling daily/weekly activities
  • Inform customer of delivery/pick-up times
  • Answer customer questions about delivery/pick-up
  • Maintain daily log files and preventative maintenance files and records the information into the appropriate systems. Ensures all daily/weekly/monthly paperwork is completed, recorded and filed
  • Maintain branch’s budgeted trucking profit margin
  • Coordinate with outside vendors regarding trucking and deliveries. This will include outside hauling services, as needed, and assisting Drivers with obtaining required annual, monthly and daily city/state transportation permits
  • Work with branch and corporate sales to determine driver schedule availability, and when available, can schedule deliveries/pick-ups outside of current dispatch schedule
  • Other duties as assigned

What You’ll Need to be a Successful Dispatcher:
  • High School Diploma or equivalent, some college preferred
  • Familiar with standard concepts of scheduling and dispatching
  • 2+ years of experience with dispatching preferred
  • Ability to multi-task effectively
  • Experience with SAP, Descartes, and Salesforce preferred
  • Knowledge of DOT and state specific safety regulations
  • Strong attention to detail and ability to problem solve
  • Communicate clearly: verbal and written
  • Valid Driver’s License

Mobile Mini, is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Mobile Mini takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Mobile Mini is an equal employment affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please call the Mobile Mini HR Service Center at 480-894-6311 to let us know the nature of your request.

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