Medical Office Receptionist ENT Specialists of Abilene, LLP Abilene

Title Medical Office Receptionist
Date 2021
Company ENT Specialists of Abilene, LLP
City Abilene

Short Description :

Appointments, greeting and checking in patients, answering phones, maintaining accounts and records, and other tasks as needed Creates a welcoming atmosphere by greeting visitors and patients to the clinic From the moment the patient walks through our door or calls, ,…

Full Description :

The medical office receptionist provides assistance to patients, doctors, office employees, and other individuals. This employee helps the clinic run smoothly by scheduling appointments, greeting and checking in patients, answering phones, maintaining accounts and records, and other tasks as needed. From the moment the patient walks through our door or calls, they should feel like part of the family. Whether in person or over the phone, you are typically the first face or voice our patients will see or hear. Your role in this process cannot be overstated!

Medical Office Receptionist Job Responsibilities and Duties

  • Creates a welcoming atmosphere by greeting visitors and patients to the clinic
  • Checks in and checks out patients in a timely, friendly manner
  • Outstanding professional phone management skills: manages a multiline telephone system efficiently and politely, minimizing hold time
  • Comforts patients by answering any questions they may have
  • Expedites patient processing by having them fill out forms and/or complete registration via the patient portal
  • Obtains patient identification and insurance information
  • Maintains patient accounts by verifying insurance information and coordinating with relevant organizations for payment and referral requirements
  • Keeps doctor, nurses, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays
  • Protects patients’ right of confidentiality; mandatory familiarity with HIPAA
  • Helps respond to medical emergencies, if necessary

Medical Office Receptionist Skills and Qualifications

  • At least 3 full years of direct experience as a medical office receptionist in a fast-paced clinic, hospital, or similar healthcare setting.
  • Must be able to multitask effectively; critical time management skills necessary
  • Understanding of basic healthcare terminology
  • Demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike
  • Excellent customer service skills
  • Pleasant phone demeanor
  • Computer skills required; working knowledge of Microsoft Office Suite mandatory, and must accurately type 30+wpm

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Uniform allowance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:
Masks required.

Experience:

  • Medical receptionist: 3 years (Preferred)
  • EMR systems: 3 years (Preferred)

Work Location:

  • One location

EMR Used:

  • Not listed / Other

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Stable -- traditional, stable, strong processes
  • People-oriented -- supportive and fairness-focused

Company's website:

  • entabilene.com

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No

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