|Title||Contact Center Representative|
|Company||Cricket Debt Counseling|
Work From Home
This is a work from home position from anywhere in the United States.
This may be the opportunity you're looking for and we would love to know more about you.
About the position
This is not a sales position.
Cricket Debt Counseling is an inbound contact center and our representatives respond to telephone calls/chats/emails in an extremely fast-paced environment. Our reps support a wide variety of subjects in a non-scripted setting and are expected to handle client calls and demonstrate the ability to research, troubleshoot, and resolve complex issues from start to finish.
Some typical duties include:
Flexibility with scheduled hours is required; including weekends as needed. Lunches and breaks are scheduled and there is potential for overtime.
This position includes prorated sick time, 401k with employer match eligibility, paid vacation time, and the opportunity to earn other incentive-based benefits (like health insurance).
We are an approved 501(c)3 non-profit organization that provides personal finance education and counseling for individuals that are unable to keep up with their debts. Our mission is to represent Cricket Debt Counseling as the best-in-service provider of credit counseling in the industry. We understand what we do and why we do it, and deliver timely, accurate and professional service, with a smile, to every client, at each and every contact.
Please submit a cover letter and resume in PDF format.
Job Type: Full-time
Pay: $14.00 per hour
This Job Is:
The Incumbent demonstrates independent knowledge and application of appropriate, strict aseptic cleaning procedures and the ability to identify the need, plan,…
Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting…
Maintain and further develop our online presence, including website development, content management, social networking, and other related tasks;
Someone Fluent with Social Media. No experience is needed however someone who is familiar with real estate transactions would be preferred.