Assistant - IR Survey Research (Part-Time, Variable Hour) Utah Valley University Orem

Title Assistant - Ir Survey Research (part-time, Variable Hour)
Date 2020
Company Utah Valley University
City Orem

Short Description :

And directing the supervision of the Telephone Survey Research Center up to 30 parttime agents Involved in the creation of survey instruments including survey programming, development, and administration online or telephone Employment decisions are made on the basis of ,…

Full Description :

The Assistant – IR Survey Research assists in leading and directing the supervision of the Telephone Survey Research Center (up to 30 part-time agents). Assists with various administrative duties requiring supervisory decision making, including processing payroll and time entry of student workers and production incentives. Advises student workers regarding the quality, accuracy, and productivity of the Telephone Survey Research Center services and ensures that policies and procedures are followed. Produces data files for analysis. Assists in coordinating survey research by prioritizing and scheduling projects. Involved in the creation of survey instruments including survey programming, development, and administration (online or telephone).

The Survey Research Center shifts are Monday through Friday from 2:00 pm to 5:00 pm and 5:00 pm to 8:00 pm; also Saturdays from 10:00 am to 1:00 pm. Evenings and Saturdays required for Telephone Survey Research Center supervision. Will require up to 28 hours per week.

Required Qualifications

Graduation from an accredited institution with an associate’s degree plus one year of experience related to the summary of duties or any combination of education and experience related to the summary of duties totaling three years.

Knowledge, Skills and Abilities
  • Knowledge and experience in survey research methodology and development, preferably in a call center environment.
  • Skill in supervising with strong written and verbal communication skills, including customer service and feedback.
  • Skills with computers and computer applications, word processing, spreadsheets, and similar products.
  • Skills in problem-solving technical issues related to both software and hardware.
  • Ability to work independently, multi-task, and manage day-to-day tasks.

Preferred Qualifications
Physical Requirements

Ability to see, hear, and speak. Consistent use of fine-hand manipulation associated with the use of a computer. Ability to sit for long periods of time. May occasionally need to lift 10-25 pounds. Some standing and walking is required.

EEO Statement

Employment decisions are made on the basis of an applicant’s qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

Benefits Summary

You may be eligible for a 3 credit hour or 1 class tuition waiver after 6 consecutive months of employment and a minimum of 475 hours worked. Dependents do not qualify for a waiver.

FLSA Non-Exempt
Pay Range $13.27$16.58 per hour

Recomended Jobs

  Receptionist

Date : 25 September 2020 | Company : Encompass Health | Location : Sandy

The Receptionist maintains internal and external communications of hospital and community through the operation of the telephone switchboard and front desk…


  Mixologist

Date : 25 September 2020 | Company : Sodalicious | Location : Pleasant Grove

Our Pleasant Grove store is located on 152 Pleasant Grove Blvd, Pleasant Grove, UT 84062. You will be expected to perform basic housekeeping duties and learn…


  Substation Superintendent

Date : 25 September 2020 | Company : Forbes Bros Ltd. | Location : Salem

Have and maintain a valid driver’s license and acceptable driver’s abstract. CDL Class A is a preferred and given preference. Ensure builds are built to plans.


  Customer Solutions Associate- Find A Grave

Date : 25 September 2020 | Company : Ancestry | Location : Lehi

Support customers with their needs through inbound calls, email, and chat. Seeks and acquires new competencies, work methods, ideas, and information that will…


  Teacher

Date : 25 September 2020 | Company : Aristocat Children’s Academy | Location : Heber

We have developed a curriculum that is fun to teach while offering the foundation of education that is developmentally appropriate for each age range, with the…