Customer Service Representative - Forest View Animal Hospital Pathway Hoffman Estates

Title Customer Service Representative - Forest View Animal Hospital
Date 26 September 2020
Company Pathway
City Hoffman Estates

Short Description :

May have about their pet Able to perform clerical work with speed and accuracy Schedule appointments for exams, surgical and boarding reservations ,…

Full Description :

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Forest View Animal Hospital is looking to add an exceptional Customer Service Representative to their outstanding team!
The ideal candidate:
Exceptional customer service skills
Able to perform clerical work with speed and accuracy
Able to multitask
Is helpful and courteous
Able to maintain compassion, sympathy and professionalism
Responsibilities: The call center is the first point of contact to our customers therefore it is critical that each call is answered by the second ring; when necessary transfer caller to appropriate staff members or voicemail; schedule appointments for exams, surgical and boarding reservations; reschedule, move and cancel appointments; maintain appropriate record keeping; answer questions that the client may have about their pet; enter new client information into the computer system.
Why work at Forest View Animal Hospital?
We offer generous compensation based on experience. We promote an emotionally intelligent work environment. We strive to promote a positive work/life balance and invest heavily in our employees. Our dedication to our patients, the pet parents, and our team are what make us pillars in our community. We believe in providing the best veterinary care with compassion! Visit our website for more information about our Hospital! https://www.forestviewanimalhospital.net/
We offer an incredible benefits package that includes health, dental, vision, life, 401(k), paid time off, paid parental leave, generous pet benefits, and much more!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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