Customer Service Ashley HomeStore Helena

Title Customer Service
Date 2020
Company Ashley HomeStore
City Helena

Short Description :

Inquiries Manage telephone traffic Proficient computer knowledge with Microsoft Tools Complete ,…

Full Description :

Essential Functions and Responsibilities:

  • Implement opening and closing procedures
  • Manage telephone traffic
  • Access inventory information and advise sales associates
  • Complete sales transactions
  • Execute daily checklists
  • Explain terms for customer pick up or delivery

Knowledge, Skills and Abilities:

  • Excellent/professional communication skills with both internal and external contacts
  • Proficient computer knowledge with Microsoft Tools
  • Skilled at balancing multiple priorities in a fast paced environment
  • Professional telephone skills
  • Understands basic financial terms
  • Highly organized

Job Type: Full-time

Pay: $10.00 - $13.00 per hour

Schedule:

  • Weekends

Additional Compensation:

  • Store Discounts

Work Location:

  • One location

Communication method(s) used:

  • Email
  • Phone
  • In person

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested

This Job Is:

  • A job for which military experienced candidates are encouraged to apply

Company's Facebook page:

  • https://www.facebook.com/AFHS.Helena/

Work Remotely:

  • No

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