Spa Associate Hand & Stone Beachwood Beachwood

Title Spa Associate
Date 2020
Company Hand & Stone Beachwood
City Beachwood

Short Description :

Gift cards and upgrades Welcome and greet members/guests upon arrival Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest Follow proper ,…

Full Description :

Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:
  • Provide excellent customer service to members/guests
  • Welcome and greet members/guests upon arrival
  • Answer phones, book appointments, sell memberships, gift cards and upgrades
  • Follow proper filing procedures/file maintenance
  • Promote health/wellness benefits of massage therapy
  • Maintain a professional and clean work environment & appearance
  • Positive, energetic attitude
  • Team player
  • Perform various other duties as assigned
What’s in it for you?
  • Hourly wage plus commissions and bonuses
  • Flexible schedules
  • Professional and safe work environment
  • Employee discounts
  • Employee rewards program/employee referral bonus
  • Contests
Job Requirements:
  • Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
  • Excellent personal appearance, good verbal and written communication skills.
  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

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