Customer care team, administrative staff, and customers in conjunction with a wide array of tasks and duties PASS Security installs and services electronic security systems for commercial and residential customers, specializing in intrusion, access control, and video security systems PASS Security ,…
Full Description :
, Fairview Heights, Illinois Job Summary:
is in need of a driven administrative professional to support customers’ security system installations and project life cycles. The ideal candidate will be accommodating, supportive, and have a positive can-do attitude, as well as be greatly skilled in organization, time management, and taking initiative to accomplish operational goals. This position s upports the sales team, field technicians, customer care team, administrative staff, and customers in conjunction with a wide array of tasks and duties. This position provides full cycle customer support through general customer assistance, following up with customers throughout project life cycles, and surveying customer satisfaction. Successful Candidate Qualifications include:
7+ years’ demonstrated success in administrative assistance or related position.
Excellence in customer service for both internal and external customers.
Excellent thoroughness, prioritization, and organization skills.
Strong follow-up and follow-through skills.
Positive, cooperative, and accommodating nature.
Ability to be assertive, take initiative, and make decisions and solve problems independently/autonomously.
Excellent communication skills.
Reliable and hard-working.
Work under pressure to meet deadlines, multitasking.
Applicant must be at least 18 years of age.
Applicant must pass a background check pursuant to Illinois PERC Card requirements for all security industry personnel.
Applicant must pass a drug test.
Full Time, 40 hours per week
Monday through Friday, 7 a.m. to 4 p.m. Work Location:
15 Executive Drive, Suite 6, Fairview Heights, IL 62208
Remote work available. Compensation and Benefits:
$20 – 23 per hour, commensurate with experience, nonexempt.
Merit-Based Pay Increases
401(k) Retirement Plan with Employer Match
Group Health Insurance
Paid Time Off and Paid Holidays
Paid Training and Continuing Education
All applicants must apply online, either through Indeed or on our website at https://www.passsecurity.com/job-opportunities . You will be contacted via email if you are selected for an interview. Due to the high volume of applications anticipated for this position, we will not be able to respond to individual requests for status updates regarding your application. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. Working At installs and services electronic security systems for commercial and residential customers, specializing in intrusion, access control, and video security systems. ’s reputation is built upon trust and service excellence. takes pride in its work to ensure that its products, designs, installations, and services exceed customer expectations. Culture:
Ensure that products, designs, installations, and services meet the customers' needs and exceed expectations.
Commitment to service is what sets us apart from other providers.
Provide technologically-based solutions to help our customers feel protected and have a sense of security.