Patient Services Representative UPMC York

Title Patient Services Representative
Date 2020
Company UPMC
City York

Short Description :

And / or clinical providers If youre passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today Confirm/verify insurance benefits with the ,…

Full Description :

    Our team is growing and we have a variety of opportunities available for Patient Services Representative. If you're passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today!
    This position will work the following shift: 11:00 p.m. to 7:30 a.m.
    Responsibilities:
    • Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care.
    • Assist with administrative duties in the office including but not limited to scanning of medical records and faxing
    • Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference
    • Schedule or connect patient to resources to schedule for ancillary services at checkout
    • Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the Experience.
    • Assist patients in education of financial responsibility and connect them to advocacy resources as needed
    • Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations
    • Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries
    • Promote My patient portal and assist patients in registration when applicable
    • Collect copayments and any other applicable patient payments at the point of service
    • Provide a warm greeting for all patients
    • Confirm and/or update patient registration information at checkout
    • Appropriately distribute / triage phone calls to other areas and / or clinical providers
    • Schedule follow-up appointments within the practice at checkout
    Qualifications
    • Completion of high school graduate or equivalent is required.
    • Experience with personal computer based applications, other various office equipment and proficient typing skills are preferred.
    • Two years of experience in a medical / billing / fiscal or customer service function is preferred.
    • Knowledge of medical terminology is preferred.
    • Prior experience with Medipac, Epic, or other health records systems is preferred.

    Licensure, Certifications, and Clearances:
    Clearances must be dated within 90 days
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • is an Equal Opportunity Employer/Disability/Veteran
    Salary Range: $13.97 to $22.37 / hour
    Union Position: No

Recomended Jobs

  Retail Associate

Date : 29 November 2020 | Company : Ross Dress for Less | Location : York

The Associate may be required to work in various store functions including but not limited to Cash Office, Front End, Fitting Room, Stock Room, Fine Jewelry,…


  Porter - York Commons

Date : 29 November 2020 | Company : Enterprise Residential, LLC | Location : York

Communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed…


  Pharmacy Technician-in-Training

Date : 29 November 2020 | Company : Rite Aid | Location : Hanover

The main role of a Pharmacy Technician is to function independently (after being trained and within the scope of the pharmacy technician certification) so that…


  Macy's Seasonal Retail Merchandising Support, Full Time: Capital City

Date : 29 November 2020 | Company : Macy's | Location : Camp Hill

The Seasonal Merchandising Support Associate, also known as a Front of House Associate, is responsible for providing a great shopping experience and driving…


  IT Support/Office Admin

Date : 29 November 2020 | Company : Paul Miller Trucking | Location : Camp Hill

This also includes assistance with drivers who utilize tablets and cell phone users for the company. Attention to detail and strong data entry skills.